The Cocreating Spirit in the Selfology Supefamily 自我學中的共創精神
2020.02.05 [SEP] Fairchild Radio FM 96.1 一起看世界 Jessica 家儀
Introduction
This page reviews an interview by FM 96.1 Fairchild, a local FM radio station, recorded on February 5th, 2020, weeks before the once-in-a-century pandemic struck.
The interview is in Chinese Mandarin (Taiwan Chinese ROC), with translations available in English and Chinese Simplified (China Chinese PRC). Open the “CC” in video player for Close Captions/Subtitles Options.
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Introduction – Chinese Translation
2020.02.05 [SEP] Fairchild Radio FM 96.1 一起看世界 Jessica 家儀
本頁回顧了當地調頻廣播電臺 FM 96.1 Fairchild 於 2020 年 2 月 5 日錄製的採訪,即百年一遇的大流行爆發前幾周。
採訪以中文普通話(臺灣中華民國)進行,並提供英文和簡體中文(中國中文)的翻譯。 在視頻播放機中打開「CC」以獲取關閉字幕/字幕選項。
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The Cocreating Spirit in the Selfology Supefamily 自我學中的共創精神
2020.02.05 [SEP] Fairchild Radio FM 96.1 一起看世界 Jessica 家儀
Summary
Jiayi, host of Fairchild Radio FM 96.1 See the World Together, welcomes guests Peter and Jessica. They discuss the importance of love in business, the importance of customer service, and the importance of love and persistence in business. Jiayi also discusses the difficulties of small business and the importance of understanding the union of different systems. She suggests that small businesses should focus on helping their customers rather than competing with them.
總結
嘉怡,仙童電臺FM 96.1一起看世界“的主持人,歡迎嘉賓彼得和潔西嘉。他們討論了愛在商業中的重要性,客戶服務的重要性,以及愛和堅持在商業中的重要性。佳怡還討論了小企業的困難以及理解不同系統聯合的重要性。她建議小企業應該專注於幫助他們的客戶,而不是與他們競爭。
VIDEO TRANSCRIPTS
CHINESE TAIWAN (Original) —2020.02.05 [SEP] Fairchild Radio FM 96.1 一起看世界 Jessica 家儀
1
00:00:00,700 – 00:00:03,000
Fairchild
你心裡所涉及的那個行業。
2
00:00:03,067 – 00:00:15,833
Fairchild.
跟你想象的一樣嗎。星期六傍晚06:00到七點在一半,但你是。
3
00:00:15,900 – 00:00:30,933
Fairchild
常常會聽到朋友大家好歡迎您收聽今天的一起看世界,我是沈佳儀,今天沈佳儀請到的嘉賓我們比較特別是請到了兩位嘉賓,因為一般在節目當中我們都是請一位比較多,那我們今天請到的是Peter跟Jessica哈囉你們好。
4
00:00:31,000 – 00:00:31,767
Jessica Yu
大家。
5
00:00:31,833 – 00:00:32,100
Peter Tu
大家。
6
00:00:32,167 – 00:00:47,800
Fairchild
好,我先跟大家簡單的講一下好的這對是夫妻檔,但同時他們也是工作上的夥伴。其實我想應該有很多人都很好奇,因為我不是很多人會建議說,你知道嗎公司啊,跟家裡要分開。你們個人怎麼看這個問題。
7
00:00:47,900 – 00:01:12,333
Peter Tu
我認為夫妻在一起總是為了一個目標,所謂的妻子或者人生夥伴,不是只是想找一個美麗,我是想找一個人跟我聊天聊,我有興趣開始使用幾年前還沒有討論什麼合作什麼的東西很傳統的就是父親嘛。我那時候也是一個我是真的來在三十幾年了,也遇到了。
8
00:01:12,333 – 00:01:21,567
Peter Tu
這些這種找工作之後再加上自己算是挑剔,所以就是可能時候也是很傳統的。妻子在我們的去做美容。
9
00:01:21,800 – 00:01:23,333
Fairchild
啊,所以以前就是做美容。
10
00:01:23,333 – 00:01:50,367
Peter Tu
的有1年有當時我在專利的時候是最後就轉去保險,但在這1年的時候就是嗯,我覺得不停的跟就是個討論,就是所謂顧客服務的一個精髓,在哪可能剛好也是我們從臺灣來他們從臺灣我覺得整個社會給人感覺就是那種服務精神非常重視。
11
00:01:50,367 – 00:01:55,133
Fairchild
了,如果要跟這裡比的話我覺得臺灣的服務,可能亞洲是不是第一名,要算日本。
12
00:01:55,200 – 00:02:00,333
Peter Tu
不是真的嗎。日本是做的動作很好,人羣就。
13
00:02:00,433 – 00:02:01,167
Fairchild
像橡皮像。
14
00:02:01,200 – 00:02:04,133
Peter Tu
旗子拿起來,臺灣是。
15
00:02:04,367 – 00:02:05,067
Fairchild
沒話說。
16
00:02:05,133 – 00:02:16,700
Peter Tu
喔。真的好可以跟你深入去談不一樣的,那我們自然也很有興趣。說我們的理念啊。有時候晚上就是一直討論。
17
00:02:16,800 – 00:02:26,733
Fairchild
你們晚上聊這些文化以及他們嚴肅的身為夫妻就是這些,因為你是想要聊你工作上整天就待到了,就是服務這件事情是的。
18
00:02:26,800 – 00:02:33,000
Peter Tu
的,很多小技巧的技巧是等等,最主要就是一種服務型。
19
00:02:33,233 – 00:02:46,233
Fairchild
對然後你們的店是開在我們十六节溫哥華的港口跟十六节就是如果我們是北京方向,在左手邊對不對那個是你覺得你們的店,你要怎麼定位它呢?
20
00:02:46,300 – 00:03:06,900
Jessica Yu
我們的服務跟一般的花店比較不同,比較其實跟歐洲的CBD比較像因為一般歐洲的店,它可能從頭髮到傳統美容慢就是身體按摩,跟做臉,然後一直到醫美,甚至我們也有醫美註射的項目。
21
00:03:06,967 – 00:03:10,933
Fairchild
其實像公眾號,這樣子的店多嘛,就你們所知。
22
00:03:11,033 – 00:03:13,667
Jessica Yu
你應該是目前沒有吧。
23
00:03:13,833 – 00:03:22,333
Fairchild
所以你們相信就是以這些服務的項目都有這麼多覺得很有質感,尤其是我自己就是客戶了其實你們的店開了幾年了。
24
00:03:22,433 – 00:03:23,467
Jessica Yu
第六第六年。
25
00:03:23,700 – 00:03:28,100
Fairchild
其實我去的時候,好像是56年是那時候第一次確實就是剛,還沒有很酒店。
26
00:03:28,100 – 00:03:29,533
Jessica Yu
的時候,對你印象特別。
27
00:03:29,533 – 00:03:40,500
Fairchild
深,那就是媽媽們。我還記得是類似什麼叫母親節覺得自己好辛苦,就是要對自己好一下然後去找你把你對對對對對,所以那時候就是剛開業。
28
00:03:40,700 – 00:03:42,100
Jessica Yu
那時候剛開始。
29
00:03:42,167 – 00:03:56,600
Fairchild
我還印象很深刻,那時候看到評審說我覺得你好有想法,就是為什麼不來店。其實我覺得好的口条是非常思路清晰,然後口条非常好的沒有想過轉行嗎哈哈哈服務和聽眾呵。
30
00:03:56,700 – 00:04:33,900
Peter Tu
那我我覺得我覺得那時候跟個開始,這個也是一種一種很大的緣分吧,因為一直以來這個開業之前的3年就是在九年前了吧,我們就積極的討論就是真的從我們只是在聊顧客服務。嗯,討論到真的實際的計劃也不是試探性的。那時候我剛好在保險公司做理賠隊的經理,那時候我也很高興,就是那一段經營給我很多很多經驗,那學習很多呢?
31
00:04:33,900 – 00:04:48,733
Peter Tu
那其實我那一段經驗,再加上就是可以本身以前做過不同的工作的經驗加起來,才可以有那麼多頂帽子,因為你只能在自己去運作,所以我記得當然要自己去做很多很多的東西。
32
00:04:48,900 – 00:05:05,467
Fairchild
會害怕嘛。因為其實看到講之前,這是你們第一次創業嘛,以你們這個店來講是第一次創業,可是你看不管之前累積有多少經驗畢竟,你是在別人的幫什麼,好像成敗不是自己去承擔作為老闆是不是要行政很強大。
33
00:05:05,467 – 00:05:07,300
Jessica Yu
啊,那可能是一個信念吧。
34
00:05:07,300 – 00:05:08,967
Peter Tu
嗯謝謝,所以。
35
00:05:09,033 – 00:05:10,667
Fairchild
說到了到了P的人生。
36
00:05:10,700 – 00:05:20,100
Peter Tu
忙碌,到底我們是在做生意還是做一個信念。這個早上起來的時候我們感覺很重要,因為我是要賺錢其實做很多事情。
37
00:05:20,200 – 00:05:23,300
Fairchild
都可以賺錢,那可以談談你們的信念嗎。
38
00:05:23,367 – 00:05:50,867
Jessica Yu
嗯,因為當初我們為什麼叫C,或者其他是有個故事的,因為我從事這一行蠻多年了二十幾年到現在那其實我覺得每一個人進來的時候,他其實的感覺就是特別是第一次來進來的時候,他特別有那種感覺他感覺被呵護他會感覺自己的重要是對那當然學會如何愛自己的時候,他就會更懂得如何愛別人。
39
00:05:51,000 – 00:05:57,533
Fairchild
所以你們希望來到這邊的客人能夠感受到自己愛自己這件事情。加強他們這個意識。
40
00:05:57,667 – 00:06:01,133
Jessica Yu
對他們的意識,因為Support嘛,他就是自我學。
41
00:06:01,167 – 00:06:01,500
Peter Tu
對。
42
00:06:01,733 – 00:06:22,100
Jessica Yu
所以他要從他自己要瞭解自己怎麼學習自己自己就是他身體呀?瞭解自己的情緒對進而是他纔能瞭解別人,因為他如果一個人不懂得愛自己的話,他怎麼去把愛去分享給其他人。
43
00:06:22,100 – 00:06:37,033
Fairchild
這是真的因為不是很多人都會講到說,我都愛,你我都愛,你我為你做這個做那個,可是其實一定要先愛自己才有那個心力去愛別人。這個在各種關係上,我想大家都是的,不管親子愛情友情,上面只會付出的人不懂得什麼叫做付出吧。
44
00:06:37,033 – 00:06:38,633
Fairchild
他們不懂什麼叫做愛。
45
00:06:38,700 – 00:06:39,233
Jessica Yu
對不對。
46
00:06:39,300 – 00:06:55,000
Fairchild
那其實,我知道你們是夫妻檔啊,我很好奇,在你們開業,這6年來之前的3年又很積極的在計劃,這9年來關係會緊張嗎,因為感覺印象中就會覺得說,你知道家庭跟工作要分開,你們自己怎麼看。
47
00:06:55,000 – 00:07:20,733
Jessica Yu
得說,不緊張,是騙了,一定會緊張,只是說在每一個爭吵或意見不同的過程中,我們找到彼此就是共同同意的事情。嗯,對有時候我覺得因為常常都是很多人都這樣想哎呀,夫妻肯定吵到不行,對不對,但其實我覺得有時候公司是怪公司的事情,是這事情過了,不要帶到家裡去這情緒。
48
00:07:20,967 – 00:07:23,367
Fairchild
能夠從婚姻當中拉開來嘛。
49
00:07:23,433 – 00:07:24,700
Jessica Yu
其實是可以的。
50
00:07:24,700 – 00:07:25,333
Fairchild
真的。
51
00:07:25,433 – 00:07:33,633
Jessica Yu
因為有如果說,你跟一個人吵架,不管跟你的兒子習性如何,那你通常再怎麼吵,你都還是家人的。
52
00:07:33,833 – 00:07:42,567
Fairchild
就討厭的家人啊,就是他變討厭了。然後就是這一個我要就是好。表姐變成一個討厭表姐到最後就不往來啊,你不知道會這樣嗎。
53
00:07:42,600 – 00:07:53,833
Jessica Yu
雖然是會有,可是就是說你跟一個人吵架完之後嗯,就是你們,如果你一直記那件事情的話,那你就是一直把它變成負面。
54
00:07:53,933 – 00:07:54,867
Fairchild
所以這叫智慧。
55
00:07:54,867 – 00:07:57,567
Jessica Yu
養是需要我們也還在學習。
56
00:07:57,600 – 00:07:59,700
Fairchild
所以你們自己覺得。
57
00:07:59,833 – 00:08:51,200
Peter Tu
我覺得第一個要把我們能夠真正做好,不可能每天真正對話的時間的機會。當作是最珍貴的,你可以寫信給,那對夫妻是用書信來往很吵。在那我覺得所謂的夫妻要合作,本來就是夫妻這很重要。除了生小孩子,除了孩子對那你就算不是一起去做一個所謂的生意,或者是一個品牌,你你很多方面一直在做不同的東西,這不是個人的問題了,因為你可以做很多晚輩的人生是酸的,你要考慮到自己,那最後可能我對我個人來說這個很有用,有時候完美主義是必然的,沒有完美主義
58
00:08:51,200 – 00:09:10,100
Peter Tu
我們就不會做這裡指很多偉大的人,他一定有完美主義的我覺得完美主義跟完成主義在一起就很重要。然後我們就常常的所謂的爭吵就是一種對完美的追求持不同的意見。所以出發點都是好的。
59
00:09:10,300 – 00:09:12,767
Fairchild
但是怎麼樣最後總得只有一種做法。
60
00:09:12,800 – 00:09:13,767
Peter Tu
的話是。
61
00:09:13,833 – 00:09:17,467
Fairchild
騙子誰,不是是看誰口才好說服對方嘛,有。
62
00:09:17,467 – 00:09:20,167
Peter Tu
一點是這樣啊,有一點是這樣子。
63
00:09:20,233 – 00:09:28,233
Fairchild
我來講我都是被逼着。說服你們自己先捫心自問誰說服誰的機率比較高。
64
00:09:28,400 – 00:09:29,867
Jessica Yu
其實也不一定就真的。
65
00:09:29,867 – 00:09:44,100
Fairchild
是算一半一半時間的一半。對因為以外人來看,你就是一個很有幽默感,就好像他說什麼,你就會說好啊,你不一定對我的朋友,你的事情只是不用講,現在不用做,大家都知道你很咄咄逼人。
66
00:09:44,100 – 00:10:00,300
Peter Tu
講的是這樣子的,我要很清楚知道我的長短,你必須要讓比我長的人去看多一些,他們的很多的東西。這這種放下說是很容易對。
67
00:10:00,367 – 00:10:09,200
Jessica Yu
於是我們這幾年就是我們有一些信仰嗯,信仰就幫助到很大的,那就是對於愛對於包容這件事。
68
00:10:09,200 – 00:10:10,800
Fairchild
生成性的一個穩定,對不。
69
00:10:10,800 – 00:10:12,633
Jessica Yu
對對。
70
00:10:12,700 – 00:10:14,667
Fairchild
兩個人有一樣的信仰應該會很大的。
71
00:10:14,667 – 00:10:16,200
Jessica Yu
一個力量有很大的幫助。
72
00:10:16,400 – 00:10:41,467
Peter Tu
我想都不會提一提,就是最近我們開心,因為我們開始這個Location它的真正含義,當每個人都有一點它自己的一面。對我跟這是哥哥,來說是有父親在別人的背後其實我們是2012年,他剛好是因為一個莫須有的一個手術去到一個可能衛生不是太乾淨的人。
73
00:10:41,467 – 00:11:06,100
Peter Tu
他更慘更慘的時候,他是這樣在那個警察的鐵釘的過程。他這個過程是有點意外是,但與其我們用的力量去恨醫院恨護士恨你他們都不是他們沒錯就等於我們。現在看到所有情況攻擊前進是錯的。
74
00:11:06,200 – 00:11:07,000
Fairchild
能做他們都。
75
00:11:07,000 – 00:11:09,033
Peter Tu
做了,他們一定自己是受害者。
76
00:11:09,167 – 00:11:10,600
Fairchild
他們一定是想幫忙。
77
00:11:10,600 – 00:11:46,133
Peter Tu
的,一定是想幫忙一定是想的嘛,所以我們把精力就放在開這個了為什麼呢?我們的父親是歷史學者,他過世之前他喜歡宣傳中國文化,那我們在做刺客的時候,也是想把必要有的文化跟明星帶入,每一個進來的人,因為記錄下來時候我們就看不同的祖先寫下來的東西有一個還蠻有趣的一句話,這句話是怎麼說呢?
78
00:11:46,200 – 00:12:06,000
Peter Tu
他說如果人的生命是需要水去維持的話倒是誰都可以對不喝水,就會死,那這個人呢?就用另外一個問題就問了人。如果沒有靈性的話,你會不會死亡呢?靈性是不是像水一樣靈性。
79
00:12:06,067 – 00:12:10,933
Fairchild
不就是說,人類是唯一有人性的動物,所以跟其他動物不一樣,嗎就是這個靈性。
80
00:12:11,033 – 00:12:58,000
Peter Tu
但靈性是什麼東西,那就說這個人思考,那是一個西方科學家的角度去看我們東方很多的所謂的靈性的,那他是說,那如果你去這個靈性是什麼東西,反正這幾年我們也在不停的自己,也就是就比較Spiritual一點是人,對是對到底這個東西是什麼東西,是不是像水一樣,你必須要喝,那每一個進來我們其實服務的多元化是因為這個團體,他們好像五年前想的頭髮他們簽了5年,之後就不想了頭髮,像深一點健康的頭髮是他們一直在。
81
00:12:58,067 – 00:13:05,500
Fairchild
沒有任何問題,像你們沒有看不到什麼指甲,這些睫毛,這些有打算加進去嗎。
82
00:13:05,567 – 00:13:14,100
Jessica Yu
一開始不會加進去可能因為我們那一塊區域的人,他比較註重身體跟對手你要重點本身。
83
00:13:14,133 – 00:13:20,633
Fairchild
我看你們頭髮排滿了,我你讓你頭髮都難約嗎,那對大家也很重要。頭髮是基本。
84
00:13:20,800 – 00:13:38,567
Jessica Yu
對,但是指甲跟睫毛就沒有這麼大的一塊了。因為其實太多了對,而且我覺得像指甲跟睫毛我認為是另外一個專業了對呀,他特別要做的比較精緻的,如果把它全部混在一起,沒有就是我認為可能我。
85
00:13:38,567 – 00:13:40,000
Fairchild
如果做不好,還不如不要做。
86
00:13:40,000 – 00:14:04,833
Peter Tu
這個,因為主要是這是在訓練團隊的技術,很多方面的其實我們在想象的時候,為什麼不只講,而是做我們現在做的很多時候從可以研究更深入的指甲到他的就是做的好看不好看對,但你研究人家的皮膚病好不好,這是一個不同的繼續。
87
00:14:04,900 – 00:14:09,733
Fairchild
宇宙之下就是當下好就好就走了,就沒了差不多就。
88
00:14:09,833 – 00:14:13,800
Peter Tu
沒有人相信了。唉呀。我的皮膚有痘痘是。
89
00:14:13,800 – 00:14:15,267
Fairchild
長期性。
90
00:14:15,333 – 00:14:15,933
Peter Tu
日子。
91
00:14:16,000 – 00:14:18,933
Fairchild
那怎麼把靈性帶進來呢?我們剛剛講到靈性,因為。
92
00:14:18,933 – 00:14:37,000
Peter Tu
你做指甲很多時候我們不用講女人做的好看的,但你要去分析你的皮膚,你不是去考慮必須要溝通你的溝通,不是只是問他問題買他一個產品,而是要開始先瞭解哦,就等於你去買保險問你的。
93
00:14:37,100 – 00:14:37,733
Fairchild
揹景。
94
00:14:37,733 – 00:14:40,133
Peter Tu
你就說你這個東西對不對對。
95
00:14:40,200 – 00:14:42,100
Fairchild
生活作息,導致了很多什麼。
96
00:14:42,100 – 00:15:16,933
Peter Tu
我一直問你啊,你需要什麼什麼在建議,你一個什麼樣子的這麼一種關係對那這個溝通對我來說團隊能不能留在我們地方就是跟這個溝通嗯,這對技術好不好,那你說人口啊,是不是最厲害的我不知道我們是不是做了這樣,我也不知道有沒有這個類型的比賽,但是靈性可能就是一種你就好想回去,再把這些之前可能在聊一些負面事情呢?
97
00:15:17,033 – 00:15:35,167
Peter Tu
包括我們聊的事情。他如果講錯一句不鼓勵的話,那就很不好,那我他說我想嘗試這個我要走,這條路全家人都反對,但你平時其實可以真正給他一種適當的鼓勵,那真的就是旅行是的。
98
00:15:35,367 – 00:15:47,533
Fairchild
我們休息一下我們回來想要繼續問問看接下來,但筆者在坐到現在,如果從開業到現在6年又碰過什麼,你可能不知道的事情呢?
99
00:15:47,633 – 00:16:02,667
RADIO ADS
然後你要看看很多,我愛你。
100
00:16:02,733 – 00:16:03,367
Fairchild.
你。
101
00:16:03,367 – 00:16:18,533
RADIO ADS
愛他她愛他她愛他你愛我我愛他她愛他她。
102
00:16:18,600 – 00:16:19,700
Fairchild.
愛他。
103
00:16:19,800 – 00:16:28,967
RADIO ADS
因此我這世界已經沒有人了緊握著時間一個人。
104
00:16:28,967 – 00:16:33,000
Fairchild.
的不快樂,我世界。
105
00:16:33,067 – 00:16:38,433
RADIO ADS
每個人都愛別人不愛。
106
00:16:38,433 – 00:16:40,600
Fairchild.
自己。
107
00:16:40,700 – 00:17:23,533
RADIO ADS
我愛她愛,她他愛他愛愛他愛你你愛他她愛他她愛他你愛我我愛他她愛他她愛他因為這世界。
108
00:17:23,633 – 00:17:24,233
Fairchild.
已經。
109
00:17:24,233 – 00:17:29,600
RADIO ADS
沒有人來了,這是世間每個人。
110
00:17:29,600 – 00:17:33,700
Fairchild.
的不快樂怎麼這世間。
111
00:17:33,800 – 00:17:42,300
RADIO ADS
112
00:17:42,300 – 00:17:46,267
Fairchild.
113
00:17:46,333 – 00:17:58,900
RADIO ADS
114
00:17:59,033 – 00:18:02,933
Fairchild.
115
00:18:03,033 – 00:18:10,667
RADIO ADS
116
00:18:10,667 – 00:18:14,033
Fairchild.
117
00:18:14,133 – 00:18:24,667
RADIO ADS
118
00:18:24,733 – 00:19:21,100
Fairchild.
119
00:19:21,167 – 00:19:22,467
Fairchild
120
00:19:22,533 – 00:19:24,367
Fairchild.
121
00:19:24,433 – 00:19:39,700
RADIO ADS
122
00:19:39,800 – 00:19:51,700
Fairchild.
123
00:19:51,800 – 00:19:58,667
RADIO ADS
124
00:19:58,767 – 00:20:03,000
Fairchild.
125
00:20:03,100 – 00:20:09,367
RADIO ADS
126
00:20:09,467 – 00:20:48,233
Fairchild.
127
00:20:48,300 – 00:20:53,767
Fairchild.
128
00:20:53,833 – 00:21:07,133
RADIO ADS
129
00:21:07,233 – 00:21:16,367
Fairchild.
130
00:21:16,433 – 00:21:24,967
RADIO ADS
131
00:21:25,033 – 00:22:22,000
Fairchild.
精神層面的東西。愛情你本身的基因現代生活選擇多就來舉例說一說衣物晾乾最節能吃的健康才行。無需拼命開暖氣加件外套,更舒適BC嗨就有妙招,只需一場小改變。輕鬆每天都省電,你心底所涉及的那個行業都能像我一樣嗎。
132
00:22:22,100 – 00:22:33,667
Fairchild.
星期六傍晚66.7點,在一旦你是十四。
133
00:22:33,767 – 00:22:55,900
Fairchild
廣告回來歡迎,各位聽眾朋友又回到了96.1的一起看世界,我是沈佳儀那麼今天在節目當中我們請到的是Peter跟Jessica然後很特別的是夫妻很名副其實的人生的伴侶就是什麼都在一起的伴侶就是感情好的人做得到的答案,就是你看事業上也一起,但是當然很多就像鋼鐵人講過,夫妻是真的是一個Team的概念。
134
00:22:55,967 – 00:23:06,400
Fairchild
然後你們能夠把這個挺發揚光大的,我覺得不是每一對夫妻都敢把你的這個概念放在事業上,但你們可以在這個過程當中讓你們更關係好了嗎。
135
00:23:06,467 – 00:23:06,867
Peter Tu
我覺得。
136
00:23:06,867 – 00:23:08,100
Jessica Yu
是變成熟。
137
00:23:08,100 – 00:23:09,300
Fairchild
真的後。
138
00:23:09,367 – 00:23:15,500
Jessica Yu
我所謂的成熟的時候,有些人可能要花很多時間才成熟,可是我們很快就可以。
139
00:23:15,600 – 00:23:16,467
Fairchild
加速了。
140
00:23:16,467 – 00:23:17,267
Jessica Yu
再加速。
141
00:23:17,367 – 00:23:29,733
Fairchild
因為機會更多啦,對不對成長的機會更多了,比一般的夫妻來得多是我其實還蠻厲害的你們會推薦夫妻一起合作嗎,你這麼說還是比較不好才可以,不然就走向分裂。
142
00:23:29,733 – 00:23:37,367
Jessica Yu
基本上我覺得如果夫妻有共同的事業,那是好的對啊。其實我是比較推薦夫妻真的。
143
00:23:37,467 – 00:23:38,567
Fairchild
OK,你這麼想嗎。
144
00:23:38,567 – 00:23:48,333
Peter Tu
我覺得這是一個不是一定要做什麼生意,其實很多或者是對應該要找對。
145
00:23:48,400 – 00:23:50,667
Fairchild
是又更緊密的一個感覺。
146
00:23:50,667 – 00:23:55,300
Peter Tu
對不對真的兩個人合作,可以製造一個東西是大家可以看到的。
147
00:23:55,300 – 00:24:04,233
Jessica Yu
一個合作過程夫妻他是會有愛在裡面,你會在一個事業上或生意上看到陰柔的一面。
148
00:24:04,233 – 00:24:27,133
Peter Tu
所以我覺得每一天在其實在一個有系統性的體制下去討論會更成功,因為往往有時候所謂的爭吵是因為每一句我們有系統的用一個系統我們今天討論這個幾套筆記要對這個還是要對不能只是用嘴巴。
149
00:24:27,233 – 00:24:39,633
Fairchild
那麼其實你們現在對自己的這個你們做菜算是棒嗎,如果要講,它還算簡單,講的就是把對不對,但是裡面算是有不同的服務。有頭髮的你把單一美的你沒有比較重視哪一塊嗎。
150
00:24:39,867 – 00:25:05,033
Jessica Yu
目前我們是比較重視,美容跟醫美這方面,因為這是一個趨勢嗎人會以為頭髮只是不同的部位,其實不是的。因為人除了臉上的皮膚跟頭皮其實是連接連接在一起的,所以呢,常常都說OK,如果你的皮膚要緊實,就是跟頭皮有關係,你真的要用好對我。
151
00:25:05,100 – 00:25:07,767
Fairchild
就是我當年就是像馬尾綁,就像那個。
152
00:25:07,833 – 00:25:10,333
Peter Tu
樣子哈本來黑色。
153
00:25:10,433 – 00:25:17,333
Jessica Yu
禮服嘛,但是你同意你的膝蓋有沒有保養好的話,它也會影響你的會有的。
154
00:25:17,400 – 00:25:25,233
Peter Tu
時候其實一個很簡單的問號你染頭髮那些店裡面,放着你丈夫不孕。
155
00:25:25,233 – 00:25:27,467
Fairchild
我不想染成咖啡色的點。
156
00:25:27,567 – 00:25:52,300
Peter Tu
沒有了,而且那個東西碰到你的皮膚一定有害。其實很多人就開門口嘛,總不能碰到頭對對對對,所以好像很渴望他們他們就慢慢慢慢熟悉你的你的對,因為你自己在家內化,那一定很多人難道對就是不好,因為會讓你的頭皮老化非常情況,就等於,你把這些染料放在你的正常。
157
00:25:52,400 – 00:25:58,300
Fairchild
頭髮老化比方說頭髮遮住看不見,但是以後要少反正對啊對啊,因為我們現在看到。
158
00:25:58,400 – 00:26:02,700
Jessica Yu
的話其實會會影響到皮膚肌肉的鬆弛。
159
00:26:02,867 – 00:26:04,300
Fairchild
下斜。
160
00:26:04,367 – 00:26:05,133
Jessica Yu
真的,因為他只是。
161
00:26:05,133 – 00:26:06,400
Fairchild
覺得讓人好緊張啊。
162
00:26:06,500 – 00:26:17,167
Jessica Yu
同樣一塊皮,所以就現在我們就是一直在專研就是頭皮的保養跟頭髮的賦予,所以在頭髮這一塊我們一直在增加。這一方面的。
163
00:26:17,333 – 00:26:21,767
Peter Tu
就是最近我們在用的那個對。
164
00:26:21,767 – 00:26:22,833
Fairchild
了現在,這個時候。
165
00:26:22,833 – 00:26:31,300
Peter Tu
很很排毒,它真的是一個一個的對你的人,因為它本身是。
166
00:26:31,400 – 00:26:32,900
Fairchild
淋巴在頭嘛。
167
00:26:33,000 – 00:26:34,367
Peter Tu
它那裡很多線路。
168
00:26:34,567 – 00:26:35,333
Fairchild
我想是。
169
00:26:35,467 – 00:27:05,900
Peter Tu
還走很多呢?而且也很多是到位的,跟你腳底按摩的試到很多對你有很傑出的。這些關係呢?在我們的領域就是說我們可以選擇不做指甲不做頭髮不做一些太過,我們只是想表達至於用什麼方法變漂亮,我們的是怎麼不是說一定只做頭髮,一定只說對只要健康自然美麗的心。
170
00:27:05,933 – 00:27:09,367
Peter Tu
多一點減多點。
171
00:27:09,433 – 00:27:28,000
Fairchild
精,我們剛剛在日的一段訪問當中,我們發現你們的理念裡面存在着非常多的信仰不是美乐家的。這種,而是這種的就是你們有自己的一些想法,想傳達那麼對你們自己的思考,你們有什麼糧食收購或是長遠的規劃嗎。
172
00:27:28,100 – 00:28:17,200
Peter Tu
其實我們是否知道我們可以看到我們傳達的東西其實不是來自我們的就是來自我們祖宗的那在Pebble這是我們人事部門的一部分,我們是用了孔子的大學的理論,因為自我學習最終如果要平天下,一定要治理好自己家庭傳承,我們自己說,如果我們一點點蘇格拉底們都解決不了,我們怎麼管理一個團隊沒可能的那同樣的每一個不同文化揹景進來我們社會揹景,他必須要瞭解我們背後的原動力是從我們祖宗帶來的智慧,我們這個智慧你你如果你覺得很出土了,幾千年嘛。
173
00:28:17,267 – 00:28:18,000
Fairchild
就OK了。
174
00:28:18,000 – 00:28:41,733
Peter Tu
這樣子,但是沒有土的這是宇宙真理,他們做人做了那麼久,實驗過了這個方法行得通,我們想試試看我們每一次做你做頭髮做任何你養生的東西,你目標是什麼那個靈性是什麼是很抽象的,那我們就想每個團隊在那種精神下去服務。
175
00:28:41,800 – 00:28:48,267
Fairchild
其實比你今天有多少你們的客人進去會不會總算沒有感受到你想傳達的東西讓我很。
176
00:28:48,267 – 00:28:50,567
Peter Tu
失望啊,不用清楚表達其實。
177
00:28:50,567 – 00:29:14,733
Jessica Yu
是那個團隊怎麼去表達,讓他不用講。這些但是他的因為為什麼會有那些老祖宗的智慧那些靈性,因為他如果你把團隊訓練到那個那個地方,你就自然感覺到愛其實做再多的那些智慧,就是你怎麼去把它表達在人與人的溝通裡面,所以當你感覺很好。
178
00:29:14,733 – 00:29:23,867
Jessica Yu
的話,那你當然知道我們我們中國人最多就是會講人情味的,那這就是人情味。
179
00:29:23,967 – 00:29:30,900
Peter Tu
我覺得這也是我們一直在去關懷的是一個很多不同。
180
00:29:30,900 – 00:29:33,033
Fairchild
種族,這也是蠻蠻有趣的一個。
181
00:29:33,067 – 00:30:03,800
Peter Tu
去歐美比如說一個英國老太太對面的就她過來。她看到我們她可能我們是我她唯一認識的一個嗯,可能其實是那我們。這個中國又有不是那種,我們會給她解釋解釋有機會就解釋有沒機會,有不認識幾年了,對我們都很多其實對不起的慢慢慢慢慢慢她跟別人聊起來就說中國還不錯再。
182
00:30:03,800 – 00:30:04,900
Fairchild
來那之前。
183
00:30:04,967 – 00:30:09,200
Peter Tu
的介紹,我們貢獻了一個良好印象。
184
00:30:09,300 – 00:30:13,467
Jessica Yu
所以我們在做的是行為藝術就將這個。
185
00:30:13,700 – 00:30:16,067
Fairchild
行為藝術就是等那邊,你們幹嘛。
186
00:30:16,133 – 00:30:16,567
Peter Tu
要沒。
187
00:30:16,600 – 00:30:19,567
Fairchild
做美術館。今天喜歡藝術我真的覺得你們這一次。
188
00:30:19,633 – 00:30:40,300
Peter Tu
這裡面是一出來,有真的的。在問你要說那種精神進來就沒有什麼必要了。沒有人會來對我們來簡單就剪頭髮就是美容對的,但是所以最後做到可以離開可以帶走一些。
189
00:30:40,400 – 00:30:41,833
Fairchild
愉悅的感覺。
190
00:30:41,933 – 00:30:43,367
Peter Tu
那是很珍貴的。
191
00:30:43,467 – 00:30:50,033
Fairchild
請問你們有想要開分店嗎。角度來說到最後總總會有想要擴大的一些事情。
192
00:30:50,100 – 00:30:54,200
Peter Tu
有一直以來,我們就想先把第一個細胞做好。
193
00:30:54,300 – 00:30:55,700
Fairchild
做好啦,已經好啦。
194
00:30:55,800 – 00:31:30,033
Peter Tu
美好嗎,好像是我我們很特別,因為過去幾年呢?就是剛好是一個自己名字中的,有不單指一個國家,但也有也有其他對對對發展得還不錯的很多人想移民的國內,這幾年是很多人出門,但是還沒真正遇到一個覺得有些覺得,他就是想做什麼有時候可能會走偏門,因為我們做這一行之中有機會誤會了。
195
00:31:30,100 – 00:31:32,967
Peter Tu
整個市場你生產小一點。
196
00:31:33,033 – 00:31:33,600
Fairchild.
的。
197
00:31:33,667 – 00:31:46,300
Peter Tu
東西,你就不用太介意,什麼都不用談了。因為可能我們的偉大是祖宗的那個揹包吧,但是始終不夠遇到不適合的我們。
198
00:31:46,300 – 00:31:48,067
Fairchild
怎麼說根本沒辦法談下去的。
199
00:31:48,067 – 00:32:11,767
Peter Tu
人就是所謂的道不同不相為謀走不下去了,那情願失去那個機會,希望找到合適的四個人一起發展,把我們中華民族的精髓用這個方法帶給每一個人我我所謂的中華民族也是一也是我們這個玩了三十幾年,你的。
200
00:32:11,767 – 00:32:12,900
Fairchild
認知了對。
201
00:32:13,000 – 00:32:18,133
Peter Tu
現在那天我就跟Kaws在閒聊。
202
00:32:18,233 – 00:32:20,700
Fairchild
討論就是你們的三個說法的。
203
00:32:20,700 – 00:32:51,333
Peter Tu
人跟我們是類似,他很有趣。我說不過你印度非常好,你現在還會留在溫哥華嗎,他說不會了,如果我出生的地方發展得好,我一直在想我會不會在溫哥華等我這我們既然在溫哥華有這些溝通了,你應該就是要把這些東西傳達出去了,所以我跟我說,你就是有流浪在海外一個負責傳達信息的一個印度呢?
204
00:32:51,400 – 00:32:58,133
Peter Tu
他也是因為這樣子,他不去寫他其實不是製作稿子的,他是每天畫一個小時。
205
00:32:58,200 – 00:33:00,667
Fairchild
對我記得,他是住遙遠的地方的。
206
00:33:00,800 – 00:33:15,600
Peter Tu
他就不想去想他跟我們的理念是一樣的,他他是自己本身,印度也有一些他需要正視的一些問題,那我們從這個中間我們的4年合作了不錯。
207
00:33:15,667 – 00:33:19,900
Fairchild
我令人好奇問題啊。覺得請問你們在打廣告嗎。
208
00:33:19,967 – 00:33:21,400
Peter Tu
我們其實。
209
00:33:21,500 – 00:33:22,600
Jessica Yu
真的沒怎麼打。
210
00:33:22,600 – 00:33:26,233
Fairchild
其實OK就是彼此不需要的情況下就不打。
211
00:33:26,333 – 00:33:47,800
Jessica Yu
這個他是口碑的,但是口碑在剛的時候,當然會需要接觸一點廣告,但你把口碑做好的話,那自然而然的話就比較容易。但是我們唯一會打廣告的平臺就是大家都知道那很多人對我也有產生不同的誤解。
212
00:33:47,900 – 00:34:07,267
Fairchild
對像我就有啊,因為我這行我以前買過好幾部炮然後就沒有用了那個就丟了。腦袋然後就把錢換我是沒差啦,但是我想說怎麼回事就是因為我聽到的說法是說公平真的籌很多大家在平臺上的那些商家,因為美德賺的只是讓大家知道這個生意的存在是這樣嗎。
213
00:34:07,333 – 00:34:17,567
Peter Tu
根本是一個蠻有趣的平臺呢?第一個一個法律角度,我必須要講好話,這是我跟他的合同和。
214
00:34:17,600 – 00:34:20,400
Fairchild
合同,當然當然你講合作,怎麼能說。
215
00:34:20,467 – 00:34:26,967
Peter Tu
其實是因為大家對他不好影響是用錯了,就等於把刀也可以做一頓很好的。
216
00:34:27,200 – 00:34:29,667
Fairchild
你說身為消費者用作為商家的。
217
00:34:29,667 – 00:34:43,833
Peter Tu
商家宣傳的商家其實在用應該要分清楚兩個問題,你是要宣傳,還是要找顧客跟宣傳,你是你不能控制是給誰聽到的嗎。你宣傳的運動員。
218
00:34:43,900 – 00:34:44,967
Fairchild
但是好壞也不。
219
00:34:44,967 – 00:34:46,400
Peter Tu
知道不知道經過。
220
00:34:46,533 – 00:34:48,967
Fairchild
就是爛桃花那類的講對。
221
00:34:49,033 – 00:35:20,267
Peter Tu
有時候我們講最好,不過不是說只賣咖啡啊。我是賣賣貨,每個人都喜歡進來問一問其實我還有很多不同的性格,有些人就是來想你要變對,所以那你是我們一般這4年每年都是的,而且我們也同樣我們在賣的倍是正常的三十六倍,但每個月我們都會有二十個。
222
00:35:20,300 – 00:35:46,133
Peter Tu
可是因為我們不用不用接電話,因為一天打一百個的運營成本,所以我們用它對我們失禮不禮貌小事情特別斤斤計較記住稍微分類一下,那是不是顧客一定要表現怎麼樣其實不用因為我們在過濾的時候就說好,你是吸引很多人來。當我們是導向有些人不做。
223
00:35:46,200 – 00:35:50,633
Fairchild
但是至少你是要給他做完他仍然買,那你就讓他做,但是真正的。
224
00:35:50,633 – 00:36:11,200
Peter Tu
留住不覺得不好意思,這是真的嗎。當我們的機制已經滿自動化的呢?目的呢,就是給團隊,也知道你的責任也是找最好的關係,你真的值得真的是為了我們這個真正的去想發展好。
225
00:36:11,267 – 00:36:18,633
Fairchild
然後為那些那些你知道我是所謂的不好的客戶他們的靈魂就是很需要被就是好,對不能存在不好。
226
00:36:18,700 – 00:36:19,200
Peter Tu
不適合。
227
00:36:19,200 – 00:36:26,233
Fairchild
所以不適合你在跟他花時間,也就是白搭是不是啊。因為那個點還沒有通還沒搭上線。
228
00:36:26,467 – 00:37:05,167
Peter Tu
除非你是可能是你的什麼等等。很多人真的沒有人帶了,但是我們每一個青年都是氣質型的,有一些是人性格完全符合,但他不懂的技術,我們一直講,這是他親自教了好幾個非常成功,慢慢從基本的他們都懂得怎麼去做的更多拍個照等等的對,那有一些有一些所謂的顧客,他進來了,他可能對於我們團隊的一個精神會有影響,他的行為等等。
229
00:37:05,267 – 00:37:11,800
Peter Tu
這很多很多小細節是有挑剔的,這都是與人與人之間的交往的。
230
00:37:11,867 – 00:37:19,267
Fairchild
其實,這也你們愛的表現啊,所以真的是把因為有一些比較來者不拒的商家是沒有在珍惜自己保護。
231
00:37:19,267 – 00:37:20,200
Peter Tu
自己的孩子。
232
00:37:20,267 – 00:37:26,800
Jessica Yu
對不對對他在我們這個美容行業,若來者不拒那會有一些誤會的產生。
233
00:37:26,900 – 00:37:53,533
Peter Tu
那這個我想引用一下,我以前也寫了一講座,你陪我專門負責投訴的一些其實,我所被一個公司的投訴部門都知道很多團隊的時間都花在這些無理取鬧的顧客上,調解糾紛分析,這些無理取鬧的顧客,你就算給他所有的水,他也不會開心的。
234
00:37:53,733 – 00:37:55,500
Fairchild
這些人就是生活不開心吧。
235
00:37:55,500 – 00:37:58,733
Peter Tu
他的不開心就是他的武器。講的簡單對。
236
00:37:58,933 – 00:38:00,600
Fairchild
然後帶來亂殺別人。
237
00:38:00,667 – 00:38:25,000
Peter Tu
才會說你要你免費。嗯,最後還是要上你的5500了,我們都是有心情上網看一看,我們也是很多人家的,也很多那種,因為給他用一種方法,他買不進來,因為要等很久,他就開始罵了,那這種結果。
238
00:38:25,100 – 00:38:26,467
Fairchild
就不見了。
239
00:38:26,533 – 00:38:30,767
Peter Tu
但是當你在網路上人為製造很多,這種不理你。
240
00:38:30,933 – 00:38:34,067
Fairchild
你很容易躲在鍵盤後面誰都敢大聲。
241
00:38:34,067 – 00:38:42,233
Peter Tu
說話,但我很感謝。2017年當上了之後,大家對真實更不真實的對。
242
00:38:42,300 – 00:38:43,067
Fairchild
謝謝他的。
243
00:38:43,100 – 00:38:50,833
Peter Tu
心情其實每個人對網路上所有資訊都有一種迷失,更。
244
00:38:50,933 – 00:38:53,000
Fairchild
有大家現在比較遠一點的了。
245
00:38:53,100 – 00:38:53,933
Peter Tu
我們還有。
246
00:38:54,067 – 00:38:59,733
Jessica Yu
一個蠻出名的例子就是在3年前吧。擺玻璃的例子。
247
00:38:59,800 – 00:39:03,100
Fairchild
你們你們店家被剝皮嗎。對發生什麼樣的事情。
248
00:39:03,100 – 00:39:18,500
Jessica Yu
但是因為這個玻璃帶來很多包括啊,就是很多認識,我們包括把那些英國的拉伸蓋的那個評審帶來。我認為給我們班,每個講三個講了2年。
249
00:39:18,567 – 00:39:49,767
Peter Tu
才是英國的一個很大的出版社。負責人KobeVictor他是其中一個Business,他是出一個自傳不該死的作文,也是放在那個AppleWatch一點的人看世界不同的課程,他就找到北美有五家Final最後是我們講了更多的細節的做的壞事啊,還有找找一個假期過來等等的他也測試我們的服務啊等等,那是。
250
00:39:49,833 – 00:39:51,033
Fairchild
在你們不知道的情況下。
251
00:39:51,300 – 00:39:59,600
Peter Tu
不是很知道,但是因為我們也蠻有經驗,就是聽起來,就覺得怎麼那麼多東西就想。
252
00:39:59,700 – 00:40:00,500
Fairchild
一般的顧客。
253
00:40:00,500 – 00:40:13,733
Jessica Yu
剛進來的時候,他也問我你說你怎麼看到他說你們網上的人有沒有好那個呢?我的要親自來,他說我就想來看,我只是來旅行社想來試試看,所以。
254
00:40:13,767 – 00:40:16,067
Fairchild
這是危機就是轉機的一個。
255
00:40:16,167 – 00:40:40,767
Jessica Yu
案例,很多生意就會說就是怕得罪了客人,怕被上面寫了。然後就一直覺得說有時候打一些無理的要求,那這無理要求會影響到你客人的接觸到更深的影響,到你們就是團隊的信心,所以都會覺得我不敢講可能是酸的吧。對呢?
256
00:40:40,833 – 00:40:43,500
Jessica Yu
所以我們經過那一次,他可以說說看我們。
257
00:40:43,500 – 00:41:21,367
Peter Tu
錯誤其實來來去去就是你不想有客人來了對與錯永遠在網路上一定是只有個性什麼意思呢?網路是特色對我們真正的實在的是沒有什麼的,我不想給團隊的我們在網路上一套做事情是當然不行是一模一樣的。那不過你被人不尊重,或者在有些情況下,你覺得那這些都應該是要把他正式的團隊才會覺得開心是的,還有重點是我們的。
258
00:41:21,367 – 00:41:50,600
Peter Tu
顧客羣真的顧客羣,他才會開心對,因為他也不想見到這麼多類型的一種類型的人進來的這個是一個過濾的,你問你從生意角度,但我也希望立刻訓練跟請到很多人去見所有的,但是找不到適合的團隊找不到適合的合作者就等於我情願不要這是一樣的想法。
259
00:41:50,700 – 00:41:56,300
Fairchild
這個宇宙會給你們的耐心維吾爾你對不對會等到對的人的。
260
00:41:56,400 – 00:41:59,267
Peter Tu
地點找不到我等不到。
261
00:41:59,267 – 00:41:59,800
Fairchild
那就這樣。
262
00:41:59,800 – 00:42:03,633
Peter Tu
了想要發展,那我們內心很快有我們自己就沒有。
263
00:42:03,700 – 00:42:06,700
Fairchild
事啊,就就真的等不到。你們就現在這樣也沒有什麼不好吧。
264
00:42:06,933 – 00:42:29,167
Peter Tu
對不對這樣對不對,反而更專心的把我們的系統跟對是的。你剛才提到規劃那個我覺得小生意最困難的,其中一個就是要領悟到所有不同的系統的聯合。其實這個我覺得不需要那麼抽象,我覺得應該有人出來,把這個明確的告訴人家。
265
00:42:29,233 – 00:42:33,300
Fairchild
這樣不就人家就會輕而易舉變成你的對手嗎。就是這個不是講。
266
00:42:33,300 – 00:43:05,700
Peter Tu
我覺得我們之間,你說你我覺得有點孤獨哈哈,真的嗎,根本沒有很多人就不見了。我們呢?我們是同行呢?因為真正懂最好你沒有那種服務精神做不到有點像護士醫生,那我們看到同樣的很多也是就是說自己開個小店就是自己很辛苦的嗯,那我是覺得在系統方面會可以幫助更多,他們更專心做好那個不是競爭。
267
00:43:05,767 – 00:43:07,400
Fairchild
你打算怎麼幫他們。如果如果。
268
00:43:07,400 – 00:43:17,133
Peter Tu
有很多方面吧,就是因為你你也聽過做小生意,要被捨棄對了你對會計要懂還有什麼好的要懂。
269
00:43:17,200 – 00:43:22,267
Fairchild
這個感覺,你可以就是你這樣聽着就很像可以做那個不是說。
270
00:43:22,333 – 00:43:23,800
Peter Tu
的分享,就完全。
271
00:43:24,000 – 00:43:25,633
Fairchild
有機會分享的話你很願意。
272
00:43:25,633 – 00:43:34,867
Peter Tu
的分享你,而且我們更個人的從分享。這個自己也會得到很多的幸運。整個幫助到自己又想通了。
273
00:43:34,933 – 00:43:51,033
Fairchild
謝謝今天非得跟來自跟我們酒店的聽眾朋友分享這麼多非常非常的感謝。你們如果有最後一句想要帶給大家你們的簡單的信念,想要再傳達更出去的。不管是BOSS來講還是下方,真的想傳達最後一點。
274
00:43:51,100 – 00:44:07,600
Peter Tu
我們有一個門門是我們自己形成的一個心理念一個經文對我們來說遇到困難困難,我們都要想到這一句話跟你分享的只有英文版。
275
00:44:07,667 – 00:44:08,367
Jessica Yu
看翻譯。
276
00:44:08,600 – 00:44:45,800
Peter Tu
好的門,我們這個門是如此打開Uber的一封信的威力,我也簡單說第一次用中文寫,凡是我們做這一行的有一個語言,就是用手傳達的你的手。不管行人有感覺的那你這個手關心的人就從你的心裡面開始是我這個做不的,根本就是一個苦力,或者他不尊重行業,這也是讓很多人對這行迷失了,因為有的。
277
00:44:45,867 – 00:44:49,400
Fairchild
就覺得煩就就是分工的弄來的就是就是幫,你把你要做的,你做好。
278
00:44:49,400 – 00:45:07,533
Peter Tu
就是了他沒有進步,那你的維護處理就是我們希望用不同的方法讓人生的這個到每個人都有不同,沒有沒有什麼一定的你回家開心你自己得到的我們要怎麼樣。
279
00:45:07,600 – 00:45:30,400
Fairchild
對我覺得是還蠻偉大的裡面,我們有普遍的講說好像是很外表的行業,找到了那麼內心自我的東西,對不對人生這外到內的的這一次感謝。你們在節目當中跟大家分享這麼多祝福,你們能夠創造各種角色都是對的人,不管是可以一起合作的或是顧客來講謝謝你們謝謝。
280
00:45:30,500 – 00:45:35,500
Fairchild.
小夥子的笑,最近就已經。
281
00:45:35,600 – 00:45:36,433
Fairchild
去想象。
282
00:45:36,433 – 00:45:39,600
Fairchild.
今天的新聞在這兒的時候。
283
00:45:39,600 – 00:45:49,400
RADIO ADS
我也都覺得笑,都是非常值得的。因為時間的。
284
00:45:49,500 – 00:45:56,400
Fairchild.
關係也好的你。
285
00:45:56,500 – 00:46:46,967
RADIO ADS
也是在我身邊也要到那樣子的,你自己我覺得年輕人的的,你自己的媒體不要隨便的希望你帶來的是在路上要好好愛,自己讓。
286
00:46:47,067 – 00:46:48,000
Fairchild.
你安穩的。
287
00:46:48,000 – 00:46:53,433
RADIO ADS
成長對於。這個研究昨天的早上在。
288
00:46:53,433 – 00:46:54,367
Fairchild.
這個時候。
289
00:46:54,367 – 00:47:02,667
RADIO ADS
我一直都在穩步的走向一個屬於自己的這個環境。
290
00:47:02,733 – 00:47:06,633
Fairchild.
走自己。
291
00:47:06,700 – 00:47:43,867
RADIO ADS
的走有效率。我對自己有自己新的對有的一邊擔心的是愛自己。
292
00:47:43,933 – 00:48:07,600
Fairchild.
哎呀,但是真的時間已經是十四點。
293
00:48:07,700 – 00:48:59,500
RADIO ADS
你看自己也在摸索,你要的一天的樣子的你自己活一天的年輕的樣子,你自己我自己的樣子會自己有很多,我從來沒有的經驗,我自己要雖然他是一代一代,我自己。
Translated to English from Chinese Traditional (Taiwan ROC)
1
00:00:00,700 – 00:00:03,000
Fairchild The industry
you have in mind.
2
00:00:03,067 – 00:00:15,833
Fairchild. Is it as you imagined. Saturday
evening 06:00 to 7:00 in half, but you are.
3
00:00:15,900 – 00:00:30,933
Fairchild often hears, friends, welcome to today’s episode of Seeing the World Together, I’m Shen Jiayi, and the guests that Shen Jiayi invited today
are especially two guests, because usually we invite more guests in the program, Then we are inviting Peter and Jessica today. Hello, everyone.
4
00:00:31,000 – 00:00:31,767
Jessica Yu everyone.
5
00:00:31,833 – 00:00:32,100
Peter Tu Everyone.
6
00:00:32,167 – 00:00:47,800
Fairchild: Well, let me briefly tell you that this couple is husband and wife, but at the same time they are also working partners. In fact, I think many people
should be very curious, because not many people would suggest that, you know, the company should be separated from the family. How do you personally view this issue.
7
00:00:47,900 – 00:01:12,333
Peter Tu I think husbands and wives always come together for one goal, the so-called wife or life partner, not just looking for a beauty, I want to find someone to chat with me, I am interested in
starting a few years ago and did not discuss any cooperation Something very traditional is the father. I was also a person at that time. I really came here for more than 30 years, and I also met.
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Peter Tu is picky after looking for a job, so it is very traditional
even when possible. The wife is at ours for a beauty treatment.
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Fairchild, so I
used to do beauty.
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In Peter Tu’s one year, when I was in patent, I finally switched to insurance, but during this year, it was um, I think the non-stop discussion is a discussion, which is the essence of the so-called
customer service. Where is it? It may just happen that we came from Taiwan and they came from Taiwan. I think the whole society gives people the impression that the spirit of service is very important.
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Fairchild, if you want to compare with here, I think
Taiwan’s service, maybe Asia is the first, it is Japan.
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Isn’t Peter Tu real? Japan is
doing very well, and the crowd is fine.
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Fairchild is like
a rubber statue.
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Peter Tu flag up, Taiwan is.
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Fairchild was speechless.
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Oh Peter Tu. It’s really good to have an in-depth discussion with you about different things, so we are
naturally very interested. Tell us about our philosophy. Sometimes it’s just a discussion all night.
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Fairchild you guys talk about these cultures and their serious being a couple at night and
that’s all because you want to talk about your work being there all day, it’s about service.
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Peter Tu’s, many small tricks and so on,
the most important thing is a service type.
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Fairchild is right, and your store is opened in the port of Vancouver on the 16th section and the 16th section. If we
are in the direction of Beijing, it is on the left, right? That is your store in your opinion. How do you position it?
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00:02:46,300 – 00:03:06,900
Jessica Yu Our services are different from ordinary flower shops. In fact, they are more similar to European CBDs because in ordinary European shops, it may
be slow from hair to traditional beauty, body massage, and facial, and then to medical beauty, and even We also have medical aesthetic injection projects.
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Fairchild is actually like a public account. As
far as you know, there are many stores like this.
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Jessica Yu You probably
don’t have one at the moment.
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Fairchild So you believe that there are so many items of these services that you feel very quality,
especially since I am a customer myself, in fact, your store has been open for several years.
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Jessica Yu is in her
sixth and sixth year.
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In fact, when I went to Fairchild, it seemed that it was the first
time in 1956. It was indeed a new hotel, and there was no hotel yet.
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When I was with Jessica Yu, I
had a special impression of you.
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Fairchild deep, that’s moms. I still remember something like Mother’s Day, I felt that I had worked so hard,
I just wanted to treat myself well and then go to you to make you right, so it was just opening at that time.
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Jessica Yu was
just getting started.
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I was still very impressed with Fairchild. At that time, I saw the reviewer saying that I think you have a good idea, that’s why you didn’t come to the store.
In fact, I think a good motto is very clear thinking, and then the motto is very good, have you ever thought about changing careers? Hahaha service and audience.
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Peter Tu, I think I think it was a great fate at the beginning, because the three years before the opening was nine years ago, and we actively discussed it from the beginning We’re just talking about customer service. Well, the actual plans
discussed are not tentative either. At that time, I happened to be the manager of the claims team in an insurance company, and I was also very happy at that time. That period of operation gave me a lot of experience, so how did I learn a lot?
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Peter Tu, in fact, my experience, plus the experience of different jobs I have done before, can add up to so many hats,
because you can only operate by yourself, so I remember that of course you have to do it yourself Do lots and lots of stuff.
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Fairchild would be afraid. Because in fact, before I saw the talk, this is your first time starting a business. In terms of your store, it is the first time starting a business. But you see, no
matter how much experience you have accumulated before, after all, you are helping others. It seems that success or failure is not the same. Do you have to be very strong in administration as a boss?
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00:05:05,467 – 00:05:07,300
Jessica Yu Ah, that
might be a belief.
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00:05:07,300 – 00:05:08,967
Peter Tu Um thanks, so.
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00:05:09,033 – 00:05:10,667
Fairchild talked about P’s life.
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Peter Tu is busy, whether we are in business or a belief. We feel very important when
we wake up this morning, because I want to make money and actually do a lot of things.
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Fairchild can make money, so
can you talk about your beliefs.
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Jessica Yu Well, because there is a story about why we were called C at the beginning, or something else, because I have been in this industry for more than 20 years, and now I actually think that when everyone comes in, he actually
feels special When he came in for the first time, he felt that he was being cared for, and he would feel that he was important to him. Of course, when he learned how to love himself, he would know how to love others better.
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Fairchild So you hope that the guests who come here can feel
that they love themselves. Strengthen their awareness of this.
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Jessica Yu’s awareness of them,
because of Support, he is self-taught.
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Peter Tu is right.
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00:06:01,733 – 00:06:22,100
Jessica Yu So he has to understand himself from himself, how to learn that he is his body? Only by understanding one’s own
emotions can he understand others, because if a person doesn’t know how to love himself, how can he share love with others.
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Fairchild This is true because not many people will say, I love you and I love you and I do this and that for you, but in fact, you must love yourself first before you have the strength
to love others. In terms of various relationships, I think everyone is the same. Regardless of parent-child love and friendship, those who only give will not understand what giving is.
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Fairchild they don’t
know what love is.
45
00:06:38,700 – 00:06:39,233
Jessica Yu is right.
46
00:06:39,300 – 00:06:55,000
Fairchild, actually, I know that you are a husband and wife team. I am curious. Before you opened your business, you have been actively planning for the past 3
years. Will the relationship be tense in the past 9 years, because I feel that I will say , you know that family and work have to be separated, what do you think?
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Jessica Yu has to say, don’t be nervous, it’s a lie, she must be nervous, just saying that in every process of quarreling or disagreement, finding each other is a matter of mutual agreement. Well, yes, sometimes I think it’s
because many people often think this way, ah, husband and wife must be arguing, right, but in fact, I think sometimes the company blames the company’s affairs, and this matter is over, so don’t bring it home Get rid of this emotion.
48
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Fairchild can pull
away from the marriage.
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Jessica Yu actually can.
50
00:07:24,700 – 00:07:25,333
Fairchild really.
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Jessica Yu Because if you quarrel with someone, no matter how you quarrel
with your son, no matter how much you quarrel, you still belong to the family.
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The family that Fairchild hated, that’s why he became annoying. Then there is this one I want is good.
Cousin becomes a hated cousin and doesn’t communicate with her in the end, don’t you know it will happen.
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00:07:42,600 – 00:07:53,833
Jessica Yu Although there will be, but after you quarreled with someone, um, it is
you, if you keep remembering that thing, then you keep turning it into a negative.
54
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Fairchild so it’s called wisdom.
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Jessica Yu Yang is needed
and we are still learning.
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Fairchild So you
think for yourself.
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Peter Tu I think it is the first opportunity for us to really do a good job, and it is impossible to have a real dialogue every day. As the most precious thing, you can write a letter to the husband and wife who communicate with each other by letter, which is very noisy. There I think it is very important that the so-called husband and wife should cooperate, they are husband and wife. In addition to having
children, in addition to children, even if you are not doing a so-called business or a brand together, you have been doing different things in many ways. This is not a personal problem, because you can do a lot of things for younger generations. Life is sour, you have to think about yourself, then in the end it may be useful for me personally, sometimes perfectionism is inevitable, there is no perfectionism
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We won’t do Peter Tu. Here we refer to many great people. He must have perfectionism. I think perfectionism and completionism are very
important together. Then we disagree on what is often called a quarrel is a pursuit of perfection. So it’s a good starting point.
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Fairchild But there’s
only one way in the end.
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Peter Tu’s words are.
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00:09:13,833 – 00:09:17,467
Fairchild Who is a liar depends on who can
convince the other party with eloquence, yes.
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Peter Tu A bit like
this, a bit like this.
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As far as Fairchild is concerned, I am always forced. To convince
yourselves, first ask yourself who has a higher chance of persuading whom.
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Jessica Yu is not
necessarily true.
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00:09:29,867 – 00:09:44,100
Fairchild is counting half the time half the time. For outsiders, you have a great sense of humor, as if he says something, you will say
yes, you may not be my friend, you just don’t need to talk about your things, you don’t need to do it now, everyone knows You are aggressive.
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What Peter Tu said is like this, I have to know my length very clearly, you have to let people
who are taller than me see more, a lot of their things. This kind of letting go is easy to say.
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00:10:00,367 – 00:10:09,200
Jessica Yu So we have some beliefs in the past few years,
um, beliefs are very helpful, that is, love and tolerance.
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00:10:09,200 – 00:10:10,800
A stable of Fairchild
generatives, right?
69
00:10:10,800 – 00:10:12,633
Jessica Yu Right.
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00:10:12,700 – 00:10:14,667
Fairchild two people have the
same beliefs should be great.
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00:10:14,667 – 00:10:16,200
Jessica Yu A power
goes a long way.
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00:10:16,400 – 00:10:41,467
Peter Tu I don’t think I will mention it, but recently we are happy, because we started this Location and its true meaning, when everyone has a little bit of their own side.
For me and this brother, there is a father behind others. In fact, we are in 2012. He happened to go to a person who may not be very clean because of an unnecessary operation.
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00:10:41,467 – 00:11:06,100
When Peter Tu was even more miserable, he was in the process of being nailed by the police. His process was a bit unexpected, but instead of using the power we use to
hate the hospital, hate the nurses, hate you, they are not, they are right, they are equal to us. It would be wrong to see all the circumstances attacking forward now.
74
00:11:06,200 – 00:11:07,000
Fairchild can do them all.
75
00:11:07,000 – 00:11:09,033
Peter Tu did, they must
be victims themselves.
76
00:11:09,167 – 00:11:10,600
Fairchild They must
be trying to help.
77
00:11:10,600 – 00:11:46,133
Peter Tu’s, it must be because we want to help, so we put our energy into developing this. Why? Our father is a historian. Before he passed away, he liked to promote Chinese culture. When we were assassins, we also wanted
to bring in the necessary culture and stars. Everyone who came in, because when we recorded it, we saw it differently. There is an interesting sentence in the things written by the ancestors. How do you say this sentence?
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00:11:46,200 – 00:12:06,000
Peter Tu said that if a person’s life needs water to maintain, anyone can say that if he doesn’t drink water, he will die. What about
this person? Just asked someone another question. Would you die if you were not spiritual? Spirituality is not as spiritual as water.
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00:12:06,067 – 00:12:10,933
Doesn’t Fairchild mean that human beings are the only animals with
humanity, so they are different from other animals? It’s this spirituality.
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00:12:11,033 – 00:12:58,000
Peter Tu But what is spirituality, that is to say, this person thinks, it is a Western scientist’s perspective to look at our so-called spirituality in the East, then he said, if you go to this spirituality, anyway, this For several years, we have been constantly thinking about ourselves, that is, we are
more spiritual than human beings. Yes, we are right, what is this thing? Is it like water? It’s because of this group, they seem to have the hair they thought about five years ago, they signed for five years, and then they don’t want the hair anymore, like darker and healthier hair, they have always had it.
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00:12:58,067 – 00:13:05,500
There’s nothing wrong with Fairchild, like you guys can’t
see any nails, these eyelashes, are these going to be added.
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00:13:05,567 – 00:13:14,100
Jessica Yu didn’t add it in the beginning, maybe because the people in our area
pay more attention to the body and the opponent. You have to focus on yourself.
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00:13:14,133 – 00:13:20,633
Fairchild, I see that your hair is full. Do you make your hair difficult
to date? It is also very important to everyone. Hair is basic.
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00:13:20,800 – 00:13:38,567
Jessica Yu Yes, but the nails and eyelashes are not so big. Because there are actually too many of them, and I think nails and eyelashes
are another specialty, right. He especially makes more delicate ones. If they are all mixed together, I think it may be me if they are not.
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00:13:38,567 – 00:13:40,000
If Fairchild can’t do it well,
it might as well not do it.
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00:13:40,000 – 00:14:04,833
Peter Tu This, because it is mainly to train the team’s skills. In fact, when we are imagining many aspects, why not just talk about it, but do what we do now, from nails that
can be studied more deeply to his. Whether it looks good or not is right, but if you study whether other people’s skin diseases are good or not, this is a different continuation.
87
00:14:04,900 – 00:14:09,733
Under the Fairchild universe, it’s
okay to leave now, and it’s almost gone.
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00:14:09,833 – 00:14:13,800
Peter Tu No one believes it
anymore. Oops. My skin has acne yes.
89
00:14:13,800 – 00:14:15,267
Fairchild long term.
90
00:14:15,333 – 00:14:15,933
Peter Tu days.
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00:14:16,000 – 00:14:18,933
Fairchild So how do you bring spirituality in?
We just talked about spirituality because.
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00:14:18,933 – 00:14:37,000
Peter Tu When you make nails, we don’t need to talk about women’s good-looking ones, but you have to analyze your skin. You don’t have to think about communicating
your communication. You don’t just ask him questions and buy him a product, but start Understand first, it is equivalent to asking you when you go to buy insurance.
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00:14:37,100 – 00:14:37,733
Fairchild background.
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00:14:37,733 – 00:14:40,133
Peter Tu, just tell me if
your stuff is right or not.
95
00:14:40,200 – 00:14:42,100
Fairchild lives a routine
that leads to a lot.
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00:14:42,100 – 00:15:16,933
Peter Tu, I keep asking you, what kind of advice do you need, what kind of relationship do you have? For me, this communication means whether the team can stay in our place is to communicate with this. Well, is this good for technology? Then you say population,
is it the most powerful? I don’t know if we did this, and I don’t know if there is such a type of competition, but spirituality may be a kind of thing that you really want to go back, and then you may be talking about it before What about some negative things?
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00:15:17,033 – 00:15:35,167
Peter Tu covered the things we chatted about. If he says a wrong word of discouragement, it will be very bad. Then I said that I want to try this and I will
go. The whole family is opposed to this road, but you can actually give him a proper encouragement at ordinary times. That’s really true. Yes, travel is.
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00:15:35,367 – 00:15:47,533
Fairchild, let’s take a break, we come back and want to continue to ask about the next step, but the author is
sitting now, if you have encountered anything in the past 6 years since it opened, what things you may not know?
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00:15:47,633 – 00:16:02,667
RADIO ADS Then you
gotta see a lot, I love you.
100
00:16:02,733 – 00:16:03,367
Fairchild. You.
101
00:16:03,367 – 00:16:18,533
RADIO ADS Love him she loves him she loves
him you love me I love him she loves him she.
102
00:16:18,600 – 00:16:19,700
Fairchild. Love him.
103
00:16:19,800 – 00:16:28,967
RADIO ADS Therefore, there is no one in
my world, hold on to the time and be alone.
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00:16:28,967 – 00:16:33,000
Fairchild.
The unhappiness of my world.
105
00:16:33,067 – 00:16:38,433
RADIO ADS EVERYONE
loves what others don’t.
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00:16:38,433 – 00:16:40,600
Fairchild. Himself.
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00:16:40,700 – 00:17:23,533
RADIO ADS I love her love she he loves he loves he loves you you love him she loves him
she loves him you love me I love him she loves him she loves him because of the world.
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00:17:23,633 – 00:17:24,233
Fairchild. Already.
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00:17:24,233 – 00:17:29,600
RADIO ADS No one is
coming, it’s everyone in the world.
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00:17:29,600 – 00:17:33,700
Fairchild.
How unhappiness is this world.
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00:17:33,800 – 00:17:42,300
RADIO ADS
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00:17:42,300 – 00:17:46,267
Fairchild.
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RADIO ADS
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Fairchild.
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00:18:03,033 – 00:18:10,667
RADIO ADS
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00:18:10,667 – 00:18:14,033
Fairchild.
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RADIO ADS
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Fairchild.
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00:19:21,167 – 00:19:22,467
Fairchild
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00:19:22,533 – 00:19:24,367
Fairchild.
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RADIO ADS
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Fairchild.
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00:19:51,800 – 00:19:58,667
RADIO ADS
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00:19:58,767 – 00:20:03,000
Fairchild.
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00:20:03,100 – 00:20:09,367
RADIO ADS
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00:20:09,467 – 00:20:48,233
Fairchild.
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00:20:48,300 – 00:20:53,767
Fairchild.
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00:20:53,833 – 00:21:07,133
RADIO ADS
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00:21:07,233 – 00:21:16,367
Fairchild.
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00:21:16,433 – 00:21:24,967
RADIO ADS
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00:21:25,033 – 00:22:22,000
Fairchild. Something spiritual. Love your own genes. There are many choices in modern life. Let me give you an example. Drying clothes is the most energy-efficient and healthy. There is no need
to turn on the heating and add a jacket to make it more comfortable. BC Hi has a coup, just a small change. Easy to save electricity every day, can the industry you are involved in be like me.
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00:22:22,100 – 00:22:33,667
Fairchild. Saturday evening at
66.7, at once you are fourteen.
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00:22:33,767 – 00:22:55,900
Welcome back from the Fairchild commercial. Listeners and friends are back to watching the world together on 96.1. I am Shen Jiayi. So today in the show we invite Peter and Jessica. What’s special is that the husband and wife are worthy of the name. The life
partner is everything together A good partner is the answer that a person with a good relationship can get, that is, you can see that they are also together in career, but of course, as the Iron Man said, husband and wife are really a concept of a team.
134
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Fairchild and then you can carry this forward. I don’t think every couple dares to put
your concept in their careers, but can you make your relationship better in the process?
135
00:23:06,467 – 00:23:06,867
Peter Tu I think so.
136
00:23:06,867 – 00:23:08,100
Jessica Yu is coming of age.
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00:23:08,100 – 00:23:09,300
Fairchild really after.
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00:23:09,367 – 00:23:15,500
Jessica Yu When I call maturity, some people may
take a lot of time to mature, but we can quickly.
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00:23:15,600 – 00:23:16,467
Fairchild sped up.
140
00:23:16,467 – 00:23:17,267
Jessica Yu accelerated again.
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00:23:17,367 – 00:23:29,733
Fairchild because there are more opportunities, right? There are more opportunities to grow up, more than the average couple.
I am actually pretty good. Would you recommend couples to work together? It’s better if you say so, or you will go to Split.
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00:23:29,733 – 00:23:37,367
Jessica Yu Basically, I think it is good if the husband and wife
have a common career. In fact, I really recommend it for couples.
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00:23:37,467 – 00:23:38,567
Fairchild OK, do you think so.
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00:23:38,567 – 00:23:48,333
Peter Tu I think this is a business that does not necessarily have to
be done. In fact, there are many or right ones that should be found.
145
00:23:48,400 – 00:23:50,667
Fairchild is a closer feeling.
146
00:23:50,667 – 00:23:55,300
Peter Tu, is it true that two people can work
together to create something that everyone can see.
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00:23:55,300 – 00:24:04,233
Jessica Yu is a husband and wife in the process of cooperation, he will
have love in it, and you will see the feminine side in a career or business.
148
00:24:04,233 – 00:24:27,133
Peter Tu So I think it will be more successful to discuss in a systematic system every day, because sometimes the so-called quarrel
is because we use a system for each sentence. We discuss this set of notes today. Still have to be right not just with your mouth.
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00:24:27,233 – 00:24:39,633
Fairchild Well, in fact, you are now thinking about your cooking. If you want to talk about it, it’s fairly simple. What you talk about is whether
it’s right or not, but there are different services in it. If you have hair, you think the single beauty is which one you don’t pay more attention to.
150
00:24:39,867 – 00:25:05,033
Jessica Yu At present, we are paying more attention to beauty and medical beauty, because this is a trend? People think that hair is just a different part, but it is not. Because the skin and the
scalp are actually connected together except the skin on the face, so it is often said that OK, if your skin is to be firm, it has something to do with the scalp, you really have to use it well for me.
151
00:25:05,100 – 00:25:07,767
Fairchild is when I was
like a ponytail, like that.
152
00:25:07,833 – 00:25:10,333
Peter Tu’s appearance
is originally black.
153
00:25:10,433 – 00:25:17,333
Jessica Yu dress, but if you agree that if your
knees are well maintained, it will also affect yours.
154
00:25:17,400 – 00:25:25,233
At the time of Peter Tu, it was actually a very simple question mark.
In the shop where you dyed your hair, your husband was infertile.
155
00:25:25,233 – 00:25:27,467
Fairchild I don’t
want brown spots.
156
00:25:27,567 – 00:25:52,300
Peter Tu is gone, and that thing must be bad for your skin. In fact, many people just open the door, and they can’t meet each other right, right, right, so they seem to be eager for them to gradually get
acquainted with your right, because you internalize yourself at home, so many people must be right, right? Not good, because it will make your scalp age abnormally, which means, you put these dyes on your normal.
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00:25:52,400 – 00:25:58,300
Fairchild hair aging For example, the hair is covered and invisible,
but it will be less in the future anyway, because we can see it now.
158
00:25:58,400 – 00:26:02,700
Jessica Yu’s words will actually
affect the relaxation of skin and muscles.
159
00:26:02,867 – 00:26:04,300
Fairchild descends.
160
00:26:04,367 – 00:26:05,133
Jessica Yu really,
because he just is.
161
00:26:05,133 – 00:26:06,400
Fairchild felt so nervous.
162
00:26:06,500 – 00:26:17,167
Jessica Yu also has the same skin, so now we have been focusing on the maintenance of the
scalp and the endowment of the hair, so we have been increasing in the hair area. this aspect.
163
00:26:17,333 – 00:26:21,767
Peter Tu is the pair
we’ve been using recently.
164
00:26:21,767 – 00:26:22,833
Fairchild is now, this time.
165
00:26:22,833 – 00:26:31,300
Peter Tu is very detoxifying, it’s
really a one for you person as it is.
166
00:26:31,400 – 00:26:32,900
Fairchild’s lymph
is in the head.
167
00:26:33,000 – 00:26:34,367
Peter Tu It has a
lot of lines there.
168
00:26:34,567 – 00:26:35,333
Fairchild I think so.
169
00:26:35,467 – 00:27:05,900
Peter Tu still has a lot to go? And many are in place, try a lot with your foot massage is very good for you. What about these relationships? In our field, it means that we can choose not to do nails, not to do hair, or to
do something too much. We just want to express that as for what method to use to become beautiful, why don’t we say that we must only do hair, and we must only say that as long as it is healthy and natural beautiful heart.
170
00:27:05,933 – 00:27:09,367
Peter Tu More points
minus more points.
171
00:27:09,433 – 00:27:28,000
Fairchild, we just had an interview in Japan, and we found that there are a lot of beliefs in your philosophy that are not Melaleuca. This kind, but
this kind of thing is that you have some ideas of your own, and you want to convey your own thinking, do you have any grain purchases or long-term plans.
172
00:27:28,100 – 00:28:17,200
Peter Tu Actually do we know that we can see that what we convey is actually either from us or from our ancestors that at Pebble this is part of our personnel department, we use the theory of the University of Confucius, because self-learning ultimately if If we want to level the world, we must manage our own family inheritance well. We said to
ourselves, if we can’t solve it with a little bit of Socrates, how can we manage a team? It’s impossible. The same every different cultural background comes into our social background. , He must understand that the driving force behind us is the wisdom brought by our ancestors. If you think our wisdom is unearthed, it has been thousands of years.
173
00:28:17,267 – 00:28:18,000
Fairchild is OK.
174
00:28:18,000 – 00:28:41,733
Peter Tu looks like this, but there is no soil. This is the truth of the universe. They have been human for so long. After experiments, this method works. We want to
try it every time we do you, hair, anything for your health, your goal What is that spirituality is very abstract, then we want each team to serve in that spirit.
175
00:28:41,800 – 00:28:48,267
Fairchild is actually more than you. How many of your guests go in today?
Will they finally not feel what you want to convey, which makes me very happy.
176
00:28:48,267 – 00:28:50,567
Peter Tu is disappointed, there
is no need to express clearly.
177
00:28:50,567 – 00:29:14,733
Jessica Yu is how the team expresses, so that he doesn’t have to talk. These are but why he has the wisdom and spirituality of those ancestors, because if you train the team
to that place, you will naturally feel the wisdom of love, in fact, no matter how much you do, it is how you express it in People communicate inside, so when you feel good.
178
00:29:14,733 – 00:29:23,867
As for Jessica Yu, then of course you know that we
Chinese are at most humane, and this is humaneness.
179
00:29:23,967 – 00:29:30,900
Peter Tu I think this is what we have
been caring about is a lot different.
180
00:29:30,900 – 00:29:33,033
The Fairchild race, which is
also quite an interesting one.
181
00:29:33,067 – 00:30:03,800
When Peter Tu went to Europe and America, for example, she came across from an old British lady. She sees us She maybe we’re the only one she knows Well, maybe it’s actually us. This China is not that kind, we will explain
to her if there is a chance, explain whether there is a chance, have you known each other for a few years, and I am sorry to us a lot. Slowly and slowly, she talks about China when she chats with others Not bad again.
182
00:30:03,800 – 00:30:04,900
Before Fairchild came there.
183
00:30:04,967 – 00:30:09,200
With the introduction of Peter Tu,
we contributed a good impression.
184
00:30:09,300 – 00:30:13,467
Jessica Yu So what we
are doing is performance art.
185
00:30:13,700 – 00:30:16,067
Fairchild performance art is
waiting there, what are you doing.
186
00:30:16,133 – 00:30:16,567
Peter Tu or not.
187
00:30:16,600 – 00:30:19,567
Fairchild does art galleries. Like art
today I really feel for you guys this time.
188
00:30:19,633 – 00:30:40,300
Peter Tu It’s coming out, it’s true. I am asking you to say that there is no need for that kind of spirit to come in.
No one will come to us. Simply cutting hair is the right beauty, but in the end, we can leave and take some with us.
189
00:30:40,400 – 00:30:41,833
Fairchild pleasure.
190
00:30:41,933 – 00:30:43,367
Peter Tu That is very precious.
191
00:30:43,467 – 00:30:50,033
Fairchild, do you want to open a branch? From a perspective,
there are always things that you want to expand in the end.
192
00:30:50,100 – 00:30:54,200
Peter Tu For a long time, we
wanted to get the first cell done.
193
00:30:54,300 – 00:30:55,700
Fairchild is done, already done.
194
00:30:55,800 – 00:31:30,033
Is Peter Tu wonderful, as if we are special because of the past few years? It just happens to be one of my own names, not only referring to a country, but also other countries where many people want to immigrate to, which are developing well.
In the past few years, many people have gone out, but I haven’t really met anyone who feels like it. Some people think that what he just wants to do may sometimes go astray, because we have a chance to misunderstand in this line of work.
195
00:31:30,100 – 00:31:32,967
Peter Tu The whole market
you produce is a little smaller.
196
00:31:33,033 – 00:31:33,600
Fairchild.
197
00:31:33,667 – 00:31:46,300
Peter Tu stuff, you don’t have to mind too much, don’t talk about anything. Because maybe our
greatness is the backpack of our ancestors, but it is still not enough to meet us who are not suitable.
198
00:31:46,300 – 00:31:48,067
Fairchild said there was
no way to talk about it.
199
00:31:48,067 – 00:32:11,767
Peter Tu people are the so-called different paths and different schemes. If they can’t go on, they would rather lose that opportunity and hope to find the right four people to develop
together and bring the essence of our Chinese nation to everyone in this way. I, my so-called China The nation is also the same as we have been playing for more than 30 years, yours.
200
00:32:11,767 – 00:32:12,900
Fairchild recognized right.
201
00:32:13,000 – 00:32:18,133
Peter Tu Now I was
chatting with Kaws that day.
202
00:32:18,233 – 00:32:20,700
The Fairchild discussion is
about your three statements.
203
00:32:20,700 – 00:32:51,333
Peter Tu is similar to us, he is very interesting. I said but you are very good in India, will you still stay in Vancouver now, he said no, if the place where I was born develops well, I have been wondering if I will
wait for me in Vancouver Since we have a presence in Vancouver After these communications, you should convey these things, so I told me, you are an Indian wandering overseas who is responsible for conveying information?
204
00:32:51,400 – 00:32:58,133
Peter Tu is also because of this, he doesn’t write because he
doesn’t actually make manuscripts, he draws for an hour every day.
205
00:32:58,200 – 00:33:00,667
Fairchild remembered to
me that he lived far away.
206
00:33:00,800 – 00:33:15,600
Peter Tu doesn’t want to think that he has the same philosophy as ours, he is himself, and India also
has some problems that he needs to face up to, so it’s good that we have cooperated in the past 4 years.
207
00:33:15,667 – 00:33:19,900
Fairchild I am curious question.
Do you think you are advertising?
208
00:33:19,967 – 00:33:21,400
Peter Tu We actually.
209
00:33:21,500 – 00:33:22,600
Jessica Yu really
didn’t play much.
210
00:33:22,600 – 00:33:26,233
In fact, Fairchild’s OK means that they
don’t fight when they don’t need each other.
211
00:33:26,333 – 00:33:47,800
Jessica Yu is word-of-mouth, but in the early days of word-of-mouth, of course, you need to be exposed to a little advertising, but if you do a good job of
word-of-mouth, it will be easier naturally. But the only platform we can advertise is that everyone knows that many people have different misunderstandings about me.
212
00:33:47,900 – 00:34:07,267
I have Fairchild counterparts, because I have bought several guns in my line of work and then lost them when they were useless. It’s not bad to change my head and then exchange the money for me, but I want to say
what’s going on because what I’ve heard is that fairness really raises a lot of businesses on the platform, because what virtue earns is just to let everyone know about this business Is this the case of existence.
213
00:34:07,333 – 00:34:17,567
Is Peter Tu an interesting platform at all? First, from a legal
point of view, I have to speak well. This is my contract with him.
214
00:34:17,600 – 00:34:20,400
Fairchild contract, of course you talk
about cooperation, how can you say that.
215
00:34:20,467 – 00:34:26,967
Peter Tu is actually because people used him wrongly to influence
him badly, which means that a knife can also cook a good meal.
216
00:34:27,200 – 00:34:29,667
Fairchild you said as a
consumer as a merchant.
217
00:34:29,667 – 00:34:43,833
Peter Tu Merchants who promote merchants actually need to distinguish between two issues. Do you
want to promote or find customers to promote? You can’t control who hears it. Athletes you promote.
218
00:34:43,900 – 00:34:44,967
Fairchild is neither
good nor bad.
219
00:34:44,967 – 00:34:46,400
Peter Tu did not
know what happened.
220
00:34:46,533 – 00:34:48,967
Fairchild is right about
rotten peach blossoms.
221
00:34:49,033 – 00:35:20,267
Peter Tu Sometimes we say the best, but it doesn’t mean that we only sell coffee. I am a seller, and everyone likes to come in and ask questions. In fact, I still have many different personalities. Some people just come
to think that you want to be right, so you are what we usually have every year for the past 4 years, and we also have Similarly, we are selling thirty-six times as much as normal, but every month we will have twenty.
222
00:35:20,300 – 00:35:46,133
Peter Tu But because we don’t need to answer the phone, and because of the operating cost of making one hundred calls a day, we use it to be rude and impolite to us, and we are very fussy about small things. Remember
to classify it a little bit. Does it mean that customers must behave well? Actually, it doesn’t matter. Because we said yes when filtering, you are attracting many people. When we are oriented some people don’t.
223
00:35:46,200 – 00:35:50,633
Fairchild But at least you want to finish it for him and
he still buys it, then you let him do it, but really.
224
00:35:50,633 – 00:36:11,200
Is it true that Peter Tu is not embarrassed to keep it. When our mechanism is fully automated? The purpose is to provide the team, and
I also know that your responsibility is to find the best relationship, you are really worthy, and you really want to develop well for us.
225
00:36:11,267 – 00:36:18,633
Fairchild and then for those clients who you know I’m called bad
their souls just need to be good and bad for not being able to exist.
226
00:36:18,700 – 00:36:19,200
Peter Tu is not suitable.
227
00:36:19,200 – 00:36:26,233
Fairchild so it’s not suitable for you to spend time with him, which means it’s useless,
isn’t it? Because that point has not been connected yet and has not been connected yet.
228
00:36:26,467 – 00:37:05,167
Peter Tu Unless you are what might be yours etc. Many people really have no one to take care of them, but each of our young people is temperamental, and some of them are completely in line with their personalities, but they don’t
understand the technology. Slowly starting from the basics, they all know how to do it, take more photos, etc. Yes, there are some so-called customers who come in. He may have an impact on the spirit of our team. His behavior etc.
229
00:37:05,267 – 00:37:11,800
Peter Tu There are many, many small details that are picky,
and this is all about the interaction between people.
230
00:37:11,867 – 00:37:19,267
Fairchild In fact, this is also an expression of your love, so it is really because
some merchants who are more willing to come are not cherishing their own protection.
231
00:37:19,267 – 00:37:20,200
Peter Tu’s own children.
232
00:37:20,267 – 00:37:26,800
Jessica Yu, right? In our beauty industry, there
will be some misunderstandings if he does not refuse.
233
00:37:26,900 – 00:37:53,533
Peter Tu, I would like to quote this. I also wrote a lecture before. You accompany me to be responsible for some complaints. In fact, I was told by the complaint department of a company
that a lot of team time was spent on these unreasonable customers. Mediation dispute analysis, these unreasonable customers, even if you give him all the water, he will not be happy.
234
00:37:53,733 – 00:37:55,500
Fairchild These people
just don’t have a happy life.
235
00:37:55,500 – 00:37:58,733
Peter Tu His unhappiness
is his weapon. That’s right.
236
00:37:58,933 – 00:38:00,600
Fairchild then brings
in massacres of others.
237
00:38:00,667 – 00:38:25,000
Peter Tu will say you want you for free. Well, in the end, we still have to buy your 5500. We are all in the mood to look online. We also have a lot of
other people’s, and there are a lot of them, because he can’t buy it because he has to wait for a long time. I started to scold, and that was the result.
238
00:38:25,100 – 00:38:26,467
Fairchild is gone.
239
00:38:26,533 – 00:38:30,767
Peter Tu But when you artificially create a
lot on the Internet, this kind of ignore you.
240
00:38:30,933 – 00:38:34,067
Fairchild You can easily hide behind
the keyboard and anyone dares to shout.
241
00:38:34,067 – 00:38:42,233
Peter Tu speaks, but I’m grateful. After being elected
in 2017, everyone is even more unreal about the real.
242
00:38:42,300 – 00:38:43,067
Fairchild thanked him.
243
00:38:43,100 – 00:38:50,833
Peter Tu Mood In fact, everyone has a kind of loss
of all the information on the Internet, even more so.
244
00:38:50,933 – 00:38:53,000
Fairchild has everyone
farther away now.
245
00:38:53,100 – 00:38:53,933
Peter Tu We still have.
246
00:38:54,067 – 00:38:59,733
A very famous example of Jessica Yu was
3 years ago. Example of swinging glass.
247
00:38:59,800 – 00:39:03,100
Fairchild, are your stores being
skinned? about what happened.
248
00:39:03,100 – 00:39:18,500
Jessica Yu But because this glass brings a lot of inclusions, that is, a lot of understanding, we include the
review of those British stretch covers. I think it took three years for each of our classes to teach three.
249
00:39:18,567 – 00:39:49,767
Peter Tu is a big publishing house in the UK. The person in charge, KobeVictor, is one of the businesses. He wrote an autobiographical essay, and he also put it on the Apple Watch to watch different courses
in the world. He found five finals in North America, and finally we talked about more details. What a bad thing he did, and he was looking for a vacation, etc., and he also tested our services, etc., that is.
250
00:39:49,833 – 00:39:51,033
Fairchild without
your knowledge.
251
00:39:51,300 – 00:39:59,600
Peter Tu doesn’t know much about it, but because we are also quite experienced,
just from the sound, I feel that there are so many things to think about.
252
00:39:59,700 – 00:40:00,500
Fairchild average customer.
253
00:40:00,500 – 00:40:13,733
When Jessica Yu first came in, he also asked me, how did you see him saying that your online people are good? I
want to come in person, he said that I just want to see it, I just came to the travel agency to try it out, so.
254
00:40:13,767 – 00:40:16,067
Fairchild This is one
where crisis is opportunity.
255
00:40:16,167 – 00:40:40,767
In the case of Jessica Yu, many businesses will say that they are afraid of offending customers and being written down. Then I always feel that sometimes I make some unreasonable demands, then
this unreasonable demand will affect your contact with customers and have a deeper impact, and you will be the confidence of the team, so you will feel that I dare not speak may be sour. right?
256
00:40:40,833 – 00:40:43,500
Jessica Yu So when we passed
by, he could talk about seeing us.
257
00:40:43,500 – 00:41:21,367
Peter Tu Mistakes actually come and go, that is, you don’t want to have guests coming. Right and wrong are always on the Internet. There must be only personality. What do you mean? The fact that the Internet is a feature has nothing to
do with us. I don’t want to give the team a set way of doing things on the Internet. It’s just that you are disrespected by others, or in some cases, you think that these should be his official team to be happy, and the point is ours.
258
00:41:21,367 – 00:41:50,600
Peter Tu is a real customer group, he will be happy, because he does not want to see so many types of people coming in. This is a filter, you ask you from a business point of view, but I also hope
to train immediately It’s the same idea as inviting many people to meet all of them, but not being able to find the right team or the right collaborators is the same idea that I would rather not.
259
00:41:50,700 – 00:41:56,300
Fairchild, this universe will give you patience,
Uighur, you will wait for the right person, right?
260
00:41:56,400 – 00:41:59,267
Peter Tu I can’t find the
location and I can’t wait.
261
00:41:59,267 – 00:41:59,800
Fairchild That’s it.
262
00:41:59,800 – 00:42:03,633
Peter Tu If you want to develop, then we will
soon have what we don’t have in ourselves.
263
00:42:03,700 – 00:42:06,700
The Fairchild thing, I really can’t wait.
There’s nothing wrong with you now.
264
00:42:06,933 – 00:42:29,167
Peter Tu Is this right? Instead, I am more focused on keeping our system right. You mentioned just now that I think the most difficult part of planning a small business is
to understand the integration of all the different systems. In fact, I don’t think this needs to be so abstract. I think someone should come out and tell people this clearly.
265
00:42:29,233 – 00:42:33,300
Wouldn’t it be easy for someone like Fairchild to become
your opponent? That’s what I’m not talking about.
266
00:42:33,300 – 00:43:05,700
Peter Tu I think between us, you say you and I feel a little lonely haha, really, there are not many people at all and it disappears. What about us? Are we colleagues? Because you really know the best, you don’t have that kind of service spirit, you
can’t be a bit like a nurse and doctor, then we see a lot of the same, that is to say, it’s hard work for you to open a small shop. Well, I think it will be fine in terms of the system. To help more, they are more focused on doing it well, not competition.
267
00:43:05,767 – 00:43:07,400
How are you going to
help them, Fairchild. If if.
268
00:43:07,400 – 00:43:17,133
There are many aspects of Peter Tu, because you have also heard that if you start a small business,
you will be abandoned. Right, you need to understand accounting and what else is good to understand.
269
00:43:17,200 – 00:43:22,267
Fairchild, this feeling, you can be that
you sound like you can do that, not to say.
270
00:43:22,333 – 00:43:23,800
Peter Tu’s sharing is complete.
271
00:43:24,000 – 00:43:25,633
Fairchild If you get the
chance to share, you’d love to.
272
00:43:25,633 – 00:43:34,867
Peter Tu’s shares you, and we share more personally. This will also
bring you a lot of luck. The whole thing helped me figure it out again.
273
00:43:34,933 – 00:43:51,033
Fairchild Thank you for having to share so many very, very thank you to our listeners and friends from our hotel today. If you have a simple belief that you want to
bring to everyone in the last sentence, you want to convey it further. Regardless of whether it is the boss or the bottom, I really want to convey the last point.
274
00:43:51,100 – 00:44:07,600
Peter Tu We have a door. It is a concept formed by ourselves. When we encounter difficulties and
difficulties in a scripture, we must think of this sentence. The English version is only shared with you.
275
00:44:07,667 – 00:44:08,367
Jessica Yu See the translation.
276
00:44:08,600 – 00:44:45,800
Peter Tu Good door, our door is so open to the power of a letter from Uber. I also simply say that it is the first time to write in Chinese. There is a language in our business, which is your hand conveyed by hand. Regardless
of what pedestrians feel, the person you care about starts from your heart. I can’t do it. I’m just a coolie, or he doesn’t respect the industry. This also makes many people lost in this industry, because there are of.
277
00:44:45,867 – 00:44:49,400
Fairchild thinks that it is annoying because of the division of labor, and
what you get is to help. You do what you have to do, and you do it well.
278
00:44:49,400 – 00:45:07,533
Peter Tu is that he has not made progress, then your maintenance treatment is that we hope to use different
methods to make life different for everyone, there is nothing certain, you go home happy and you get what we want.
279
00:45:07,600 – 00:45:30,400
Fairchild seems to me to be quite a great inside. We have generally said that it seems to be a very superficial industry, and we have found such inner self. Thank you for this time in life, which is from the
outside to the inside. You have shared so many blessings with everyone in the show, and you are the right people to create various characters, whether it is cooperation or customers, thank you, thank you.
280
00:45:30,500 – 00:45:35,500
Fairchild.
The lad’s laugh, recently.
281
00:45:35,600 – 00:45:36,433
Fairchild to imagine.
282
00:45:36,433 – 00:45:39,600
Fairchild. Today’s news is here.
283
00:45:39,600 – 00:45:49,400
RADIO ADS I also feel laughing, it
is very worthwhile. Because of time.
284
00:45:49,500 – 00:45:56,400
Fairchild.
You are also on good terms.
285
00:45:56,500 – 00:46:46,967
RADIO ADS is also like that by my side. I think you are a young person. Your own
media should not just hope that what you bring is on the road. Love it and let it go.
286
00:46:47,067 – 00:46:48,000
Fairchild. You’re safe.
287
00:46:48,000 – 00:46:53,433
RADIO ADS grows for. This
study was in yesterday morning.
288
00:46:53,433 – 00:46:54,367
Fairchild. At this time.
289
00:46:54,367 – 00:47:02,667
RADIO ADS I have been steadily
moving towards an environment of my own.
290
00:47:02,733 – 00:47:06,633
Fairchild. Go yourself.
291
00:47:06,700 – 00:47:43,867
RADIO ADS walks efficiently. I have a new side
to myself that I worry about is loving myself.
292
00:47:43,933 – 00:48:07,600
Fairchild.
Oops, but it’s already fourteen o’clock.
293
00:48:07,700 – 00:48:59,500
RADIO ADS You see that you are also groping, you want to look like a day, you look like you live a day, you can look like yourself,
I have a lot of experience, I have never had experience, I want to, although he is from generation to generation ,Myself.
Translated to Chinese Simplified (PRC)
1
00:00:00,700 – 00:00:03,000
Fairchild 你心里所涉及的那个行业。
2
00:00:03,067 – 00:00:15,833
Fairchild. 跟你想象的一样吗。
星期六傍晚06:00到七点在一半,但你是。
3
00:00:15,900 – 00:00:30,933
Fairchild
常常会听到朋友大家好欢迎您收听今天的一起看世界,我是沈佳仪,今天沈佳仪请到的嘉宾我们比较特别是请到了两位嘉宾,因为一般在节目当中我们都是请一位比较多,那我们今天请到的是Peter跟Jessica哈啰你们好。
4
00:00:31,000 – 00:00:31,767
Jessica Yu 大家。
5
00:00:31,833 – 00:00:32,100
Peter Tu 大家。
6
00:00:32,167 – 00:00:47,800
Fairchild 好,我先跟大家简单的讲一下好的这对是夫妻档,但同时他们也是工作上的伙伴。
其实我想应该有很多人都很好奇,因为我不是很多人会建议说,你知道吗公司啊,跟家里要分开。 你们个人怎么看这个问题。
7
00:00:47,900 – 00:01:12,333
Peter Tu 我认为夫妻在一起总是为了一个目标,所谓的妻子或者人生伙伴,不是只是想找一个美丽,我是想找一个人跟我聊天聊,我有兴趣开始使用几年前还没有讨论什么合作什么的东西很传统的就是父亲嘛。
我那时候也是一个我是真的来在三十几年了,也遇到了。
8
00:01:12,333 – 00:01:21,567
Peter Tu 这些这种找工作之后再加上自己算是挑剔,所以就是可能时候也是很传统的。
妻子在我们的去做美容。
9
00:01:21,800 – 00:01:23,333
Fairchild 啊,所以以前就是做美容。
10
00:01:23,333 – 00:01:50,367
Peter Tu
的有1年有当时我在专利的时候是最后就转去保险,但在这1年的时候就是嗯,我觉得不停的跟就是个讨论,就是所谓顾客服务的一个精髓,在哪可能刚好也是我们从台湾来他们从台湾我觉得整个社会给人感觉就是那种服务精神非常重视。
11
00:01:50,367 – 00:01:55,133
Fairchild
了,如果要跟这里比的话我觉得台湾的服务,可能亚洲是不是第一名,要算日本。
12
00:01:55,200 – 00:02:00,333
Peter Tu 不是真的吗。 日本是做的动作很好,人群就。
13
00:02:00,433 – 00:02:01,167
Fairchild 像橡皮像。
14
00:02:01,200 – 00:02:04,133
Peter Tu 旗子拿起来,台湾是。
15
00:02:04,367 – 00:02:05,067
Fairchild 没话说。
16
00:02:05,133 – 00:02:16,700
Peter Tu 喔。 真的好可以跟你深入去谈不一样的,那我们自然也很有兴趣。
说我们的理念啊。 有时候晚上就是一直讨论。
17
00:02:16,800 – 00:02:26,733
Fairchild
你们晚上聊这些文化以及他们严肃的身为夫妻就是这些,因为你是想要聊你工作上整天就待到了,就是服务这件事情是的。
18
00:02:26,800 – 00:02:33,000
Peter Tu
的,很多小技巧的技巧是等等,最主要就是一种服务型。
19
00:02:33,233 – 00:02:46,233
Fairchild
对然后你们的店是开在我们十六节温哥华的港口跟十六节就是如果我们是北京方向,在左手边对不对那个是你觉得你们的店,你要怎么定位它呢?
20
00:02:46,300 – 00:03:06,900
Jessica Yu
我们的服务跟一般的花店比较不同,比较其实跟欧洲的CBD比较像因为一般欧洲的店,它可能从头发到传统美容慢就是身体按摩,跟做脸,然后一直到医美,甚至我们也有医美注射的项目。
21
00:03:06,967 – 00:03:10,933
Fairchild 其实像公众号,这样子的店多嘛,就你们所知。
22
00:03:11,033 – 00:03:13,667
Jessica Yu 你应该是目前没有吧。
23
00:03:13,833 – 00:03:22,333
Fairchild
所以你们相信就是以这些服务的项目都有这么多觉得很有质感,尤其是我自己就是客户了其实你们的店开了几年了。
24
00:03:22,433 – 00:03:23,467
Jessica Yu 第六第六年。
25
00:03:23,700 – 00:03:28,100
Fairchild
其实我去的时候,好像是56年是那时候第一次确实就是刚,还没有很酒店。
26
00:03:28,100 – 00:03:29,533
Jessica Yu 的时候,对你印象特别。
27
00:03:29,533 – 00:03:40,500
Fairchild 深,那就是妈妈们。
我还记得是类似什么叫母亲节觉得自己好辛苦,就是要对自己好一下然后去找你把你对对对对对,所以那时候就是刚开业。
28
00:03:40,700 – 00:03:42,100
Jessica Yu 那时候刚开始。
29
00:03:42,167 – 00:03:56,600
Fairchild 我还印象很深刻,那时候看到评审说我觉得你好有想法,就是为什么不来店。
其实我觉得好的口条是非常思路清晰,然后口条非常好的没有想过转行吗哈哈哈服务和听众呵。
30
00:03:56,700 – 00:04:33,900
Peter Tu 那我我觉得我觉得那时候跟个开始,这个也是一种一种很大的缘分吧,因为一直以来这个开业之前的3年就是在九年前了吧,我们就积极的讨论就是真的从我们只是在聊顾客服务。
嗯,讨论到真的实际的计划也不是试探性的。 那时候我刚好在保险公司做理赔队的经理,那时候我也很高兴,就是那一段经营给我很多很多经验,那学习很多呢?
31
00:04:33,900 – 00:04:48,733
Peter Tu
那其实我那一段经验,再加上就是可以本身以前做过不同的工作的经验加起来,才可以有那么多顶帽子,因为你只能在自己去运作,所以我记得当然要自己去做很多很多的东西。
32
00:04:48,900 – 00:05:05,467
Fairchild 会害怕嘛。
因为其实看到讲之前,这是你们第一次创业嘛,以你们这个店来讲是第一次创业,可是你看不管之前累积有多少经验毕竟,你是在别人的帮什么,好像成败不是自己去承担作为老板是不是要行政很强大。
33
00:05:05,467 – 00:05:07,300
Jessica Yu 啊,那可能是一个信念吧。
34
00:05:07,300 – 00:05:08,967
Peter Tu 嗯谢谢,所以。
35
00:05:09,033 – 00:05:10,667
Fairchild 说到了到了P的人生。
36
00:05:10,700 – 00:05:20,100
Peter Tu 忙碌,到底我们是在做生意还是做一个信念。
这个早上起来的时候我们感觉很重要,因为我是要赚钱其实做很多事情。
37
00:05:20,200 – 00:05:23,300
Fairchild 都可以赚钱,那可以谈谈你们的信念吗。
38
00:05:23,367 – 00:05:50,867
Jessica Yu
嗯,因为当初我们为什么叫C,或者其他是有个故事的,因为我从事这一行蛮多年了二十几年到现在那其实我觉得每一个人进来的时候,他其实的感觉就是特别是第一次来进来的时候,他特别有那种感觉他感觉被呵护他会感觉自己的重要是对那当然学会如何爱自己的时候,他就会更懂得如何爱别人。
39
00:05:51,000 – 00:05:57,533
Fairchild 所以你们希望来到这边的客人能够感受到自己爱自己这件事情。
加强他们这个意识。
40
00:05:57,667 – 00:06:01,133
Jessica Yu
对他们的意识,因为Support嘛,他就是自我学。
41
00:06:01,167 – 00:06:01,500
Peter Tu 对。
42
00:06:01,733 – 00:06:22,100
Jessica Yu 所以他要从他自己要了解自己怎么学习自己自己就是他身体呀?
了解自己的情绪对进而是他才能了解别人,因为他如果一个人不懂得爱自己的话,他怎么去把爱去分享给其他人。
43
00:06:22,100 – 00:06:37,033
Fairchild 这是真的因为不是很多人都会讲到说,我都爱,你我都爱,你我为你做这个做那个,可是其实一定要先爱自己才有那个心力去爱别人。
这个在各种关系上,我想大家都是的,不管亲子爱情友情,上面只会付出的人不懂得什么叫做付出吧。
44
00:06:37,033 – 00:06:38,633
Fairchild 他们不懂什么叫做爱。
45
00:06:38,700 – 00:06:39,233
Jessica Yu 对不对。
46
00:06:39,300 – 00:06:55,000
Fairchild
那其实,我知道你们是夫妻档啊,我很好奇,在你们开业,这6年来之前的3年又很积极的在计划,这9年来关系会紧张吗,因为感觉印象中就会觉得说,你知道家庭跟工作要分开,你们自己怎么看。
47
00:06:55,000 – 00:07:20,733
Jessica Yu 得说,不紧张,是骗了,一定会紧张,只是说在每一个争吵或意见不同的过程中,我们找到彼此就是共同同意的事情。
嗯,对有时候我觉得因为常常都是很多人都这样想哎呀,夫妻肯定吵到不行,对不对,但其实我觉得有时候公司是怪公司的事情,是这事情过了,不要带到家里去这情绪。
48
00:07:20,967 – 00:07:23,367
Fairchild 能够从婚姻当中拉开来嘛。
49
00:07:23,433 – 00:07:24,700
Jessica Yu 其实是可以的。
50
00:07:24,700 – 00:07:25,333
Fairchild 真的。
51
00:07:25,433 – 00:07:33,633
Jessica Yu
因为有如果说,你跟一个人吵架,不管跟你的儿子习性如何,那你通常再怎么吵,你都还是家人的。
52
00:07:33,833 – 00:07:42,567
Fairchild 就讨厌的家人啊,就是他变讨厌了。 然后就是这一个我要就是好。
表姐变成一个讨厌表姐到最后就不往来啊,你不知道会这样吗。
53
00:07:42,600 – 00:07:53,833
Jessica Yu
虽然是会有,可是就是说你跟一个人吵架完之后嗯,就是你们,如果你一直记那件事情的话,那你就是一直把它变成负面。
54
00:07:53,933 – 00:07:54,867
Fairchild 所以这叫智慧。
55
00:07:54,867 – 00:07:57,567
Jessica Yu 养是需要我们也还在学习。
56
00:07:57,600 – 00:07:59,700
Fairchild 所以你们自己觉得。
57
00:07:59,833 – 00:08:51,200
Peter Tu 我觉得第一个要把我们能够真正做好,不可能每天真正对话的时间的机会。 当作是最珍贵的,你可以写信给,那对夫妻是用书信来往很吵。 在那我觉得所谓的夫妻要合作,本来就是夫妻这很重要。
除了生小孩子,除了孩子对那你就算不是一起去做一个所谓的生意,或者是一个品牌,你你很多方面一直在做不同的东西,这不是个人的问题了,因为你可以做很多晚辈的人生是酸的,你要考虑到自己,那最后可能我对我个人来说这个很有用,有时候完美主义是必然的,没有完美主义
58
00:08:51,200 – 00:09:10,100
Peter Tu 我们就不会做这里指很多伟大的人,他一定有完美主义的我觉得完美主义跟完成主义在一起就很重要。
然后我们就常常的所谓的争吵就是一种对完美的追求持不同的意见。 所以出发点都是好的。
59
00:09:10,300 – 00:09:12,767
Fairchild 但是怎么样最后总得只有一种做法。
60
00:09:12,800 – 00:09:13,767
Peter Tu 的话是。
61
00:09:13,833 – 00:09:17,467
Fairchild 骗子谁,不是是看谁口才好说服对方嘛,有。
62
00:09:17,467 – 00:09:20,167
Peter Tu 一点是这样啊,有一点是这样子。
63
00:09:20,233 – 00:09:28,233
Fairchild 我来讲我都是被逼着。
说服你们自己先扪心自问谁说服谁的机率比较高。
64
00:09:28,400 – 00:09:29,867
Jessica Yu 其实也不一定就真的。
65
00:09:29,867 – 00:09:44,100
Fairchild 是算一半一半时间的一半。
对因为以外人来看,你就是一个很有幽默感,就好像他说什么,你就会说好啊,你不一定对我的朋友,你的事情只是不用讲,现在不用做,大家都知道你很咄咄逼人。
66
00:09:44,100 – 00:10:00,300
Peter Tu 讲的是这样子的,我要很清楚知道我的长短,你必须要让比我长的人去看多一些,他们的很多的东西。
这这种放下说是很容易对。
67
00:10:00,367 – 00:10:09,200
Jessica Yu
于是我们这几年就是我们有一些信仰嗯,信仰就帮助到很大的,那就是对于爱对于包容这件事。
68
00:10:09,200 – 00:10:10,800
Fairchild 生成性的一个稳定,对不。
69
00:10:10,800 – 00:10:12,633
Jessica Yu 对对。
70
00:10:12,700 – 00:10:14,667
Fairchild 两个人有一样的信仰应该会很大的。
71
00:10:14,667 – 00:10:16,200
Jessica Yu 一个力量有很大的帮助。
72
00:10:16,400 – 00:10:41,467
Peter Tu 我想都不会提一提,就是最近我们开心,因为我们开始这个Location它的真正含义,当每个人都有一点它自己的一面。
对我跟这是哥哥,来说是有父亲在别人的背后其实我们是2012年,他刚好是因为一个莫须有的一个手术去到一个可能卫生不是太干净的人。
73
00:10:41,467 – 00:11:06,100
Peter Tu 他更惨更惨的时候,他是这样在那个警察的铁钉的过程。
他这个过程是有点意外是,但与其我们用的力量去恨医院恨护士恨你他们都不是他们没错就等于我们。 现在看到所有情况攻击前进是错的。
74
00:11:06,200 – 00:11:07,000
Fairchild 能做他们都。
75
00:11:07,000 – 00:11:09,033
Peter Tu 做了,他们一定自己是受害者。
76
00:11:09,167 – 00:11:10,600
Fairchild 他们一定是想帮忙。
77
00:11:10,600 – 00:11:46,133
Peter Tu 的,一定是想帮忙一定是想的嘛,所以我们把精力就放在开这个了为什么呢?
我们的父亲是历史学者,他过世之前他喜欢宣传中国文化,那我们在做刺客的时候,也是想把必要有的文化跟明星带入,每一个进来的人,因为记录下来时候我们就看不同的祖先写下来的东西有一个还蛮有趣的一句话,这句话是怎么说呢?
78
00:11:46,200 – 00:12:06,000
Peter Tu 他说如果人的生命是需要水去维持的话倒是谁都可以对不喝水,就会死,那这个人呢?
就用另外一个问题就问了人。 如果没有灵性的话,你会不会死亡呢? 灵性是不是像水一样灵性。
79
00:12:06,067 – 00:12:10,933
Fairchild
不就是说,人类是唯一有人性的动物,所以跟其他动物不一样,吗就是这个灵性。
80
00:12:11,033 – 00:12:58,000
Peter Tu
但灵性是什么东西,那就说这个人思考,那是一个西方科学家的角度去看我们东方很多的所谓的灵性的,那他是说,那如果你去这个灵性是什么东西,反正这几年我们也在不停的自己,也就是就比较Spiritual一点是人,对是对到底这个东西是什么东西,是不是像水一样,你必须要喝,那每一个进来我们其实服务的多元化是因为这个团体,他们好像五年前想的头发他们签了5年,之后就不想了头发,像深一点健康的头发是他们一直在。
81
00:12:58,067 – 00:13:05,500
Fairchild
没有任何问题,像你们没有看不到什么指甲,这些睫毛,这些有打算加进去吗。
82
00:13:05,567 – 00:13:14,100
Jessica Yu
一开始不会加进去可能因为我们那一块区域的人,他比较注重身体跟对手你要重点本身。
83
00:13:14,133 – 00:13:20,633
Fairchild 我看你们头发排满了,我你让你头发都难约吗,那对大家也很重要。
头发是基本。
84
00:13:20,800 – 00:13:38,567
Jessica Yu 对,但是指甲跟睫毛就没有这么大的一块了。
因为其实太多了对,而且我觉得像指甲跟睫毛我认为是另外一个专业了对呀,他特别要做的比较精致的,如果把它全部混在一起,没有就是我认为可能我。
85
00:13:38,567 – 00:13:40,000
Fairchild 如果做不好,还不如不要做。
86
00:13:40,000 – 00:14:04,833
Peter Tu
这个,因为主要是这是在训练团队的技术,很多方面的其实我们在想象的时候,为什么不只讲,而是做我们现在做的很多时候从可以研究更深入的指甲到他的就是做的好看不好看对,但你研究人家的皮肤病好不好,这是一个不同的继续。
87
00:14:04,900 – 00:14:09,733
Fairchild
宇宙之下就是当下好就好就走了,就没了差不多就。
88
00:14:09,833 – 00:14:13,800
Peter Tu 没有人相信了。 唉呀。 我的皮肤有痘痘是。
89
00:14:13,800 – 00:14:15,267
Fairchild 长期性。
90
00:14:15,333 – 00:14:15,933
Peter Tu 日子。
91
00:14:16,000 – 00:14:18,933
Fairchild 那怎么把灵性带进来呢?
我们刚刚讲到灵性,因为。
92
00:14:18,933 – 00:14:37,000
Peter Tu
你做指甲很多时候我们不用讲女人做的好看的,但你要去分析你的皮肤,你不是去考虑必须要沟通你的沟通,不是只是问他问题买他一个产品,而是要开始先了解哦,就等于你去买保险问你的。
93
00:14:37,100 – 00:14:37,733
Fairchild 背景。
94
00:14:37,733 – 00:14:40,133
Peter Tu 你就说你这个东西对不对对。
95
00:14:40,200 – 00:14:42,100
Fairchild 生活作息,导致了很多什么。
96
00:14:42,100 – 00:15:16,933
Peter Tu
我一直问你啊,你需要什么什么在建议,你一个什么样子的这么一种关系对那这个沟通对我来说团队能不能留在我们地方就是跟这个沟通嗯,这对技术好不好,那你说人口啊,是不是最厉害的我不知道我们是不是做了这样,我也不知道有没有这个类型的比赛,但是灵性可能就是一种你就好想回去,再把这些之前可能在聊一些负面事情呢?
97
00:15:17,033 – 00:15:35,167
Peter Tu 包括我们聊的事情。
他如果讲错一句不鼓励的话,那就很不好,那我他说我想尝试这个我要走,这条路全家人都反对,但你平时其实可以真正给他一种适当的鼓励,那真的就是旅行是的。
98
00:15:35,367 – 00:15:47,533
Fairchild
我们休息一下我们回来想要继续问问看接下来,但笔者在坐到现在,如果从开业到现在6年又碰过什么,你可能不知道的事情呢?
99
00:15:47,633 – 00:16:02,667
RADIO ADS 然后你要看看很多,我爱你。
100
00:16:02,733 – 00:16:03,367
Fairchild. 你。
101
00:16:03,367 – 00:16:18,533
RADIO ADS 爱他她爱他她爱他你爱我我爱他她爱他她。
102
00:16:18,600 – 00:16:19,700
Fairchild. 爱他。
103
00:16:19,800 – 00:16:28,967
RADIO ADS 因此我这世界已经没有人了紧握着时间一个人。
104
00:16:28,967 – 00:16:33,000
Fairchild. 的不快乐,我世界。
105
00:16:33,067 – 00:16:38,433
RADIO ADS 每个人都爱别人不爱。
106
00:16:38,433 – 00:16:40,600
Fairchild. 自己。
107
00:16:40,700 – 00:17:23,533
RADIO ADS
我爱她爱,她他爱他爱爱他爱你你爱他她爱他她爱他你爱我我爱他她爱他她爱他因为这世界。
108
00:17:23,633 – 00:17:24,233
Fairchild. 已经。
109
00:17:24,233 – 00:17:29,600
RADIO ADS 没有人来了,这是世间每个人。
110
00:17:29,600 – 00:17:33,700
Fairchild. 的不快乐怎么这世间。
111
00:17:33,800 – 00:17:42,300
RADIO ADS
112
00:17:42,300 – 00:17:46,267
Fairchild.
113
00:17:46,333 – 00:17:58,900
RADIO ADS
114
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Fairchild. 精神层面的东西。 爱情你本身的基因现代生活选择多就来举例说一说衣物晾干最节能吃的健康才行。
无需拼命开暖气加件外套,更舒适BC嗨就有妙招,只需一场小改变。 轻松每天都省电,你心底所涉及的那个行业都能像我一样吗。
132
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Fairchild. 星期六傍晚66.7点,在一旦你是十四。
133
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Fairchild
广告回来欢迎,各位听众朋友又回到了96.1的一起看世界,我是沈佳仪那么今天在节目当中我们请到的是Peter跟Jessica然后很特别的是夫妻很名副其实的人生的伴侣就是什么都在一起的伴侣就是感情好的人做得到的答案,就是你看事业上也一起,但是当然很多就像钢铁人讲过,夫妻是真的是一个Team的概念。
134
00:22:55,967 – 00:23:06,400
Fairchild
然后你们能够把这个挺发扬光大的,我觉得不是每一对夫妻都敢把你的这个概念放在事业上,但你们可以在这个过程当中让你们更关系好了吗。
135
00:23:06,467 – 00:23:06,867
Peter Tu 我觉得。
136
00:23:06,867 – 00:23:08,100
Jessica Yu 是变成熟。
137
00:23:08,100 – 00:23:09,300
Fairchild 真的后。
138
00:23:09,367 – 00:23:15,500
Jessica Yu
我所谓的成熟的时候,有些人可能要花很多时间才成熟,可是我们很快就可以。
139
00:23:15,600 – 00:23:16,467
Fairchild 加速了。
140
00:23:16,467 – 00:23:17,267
Jessica Yu 再加速。
141
00:23:17,367 – 00:23:29,733
Fairchild
因为机会更多啦,对不对成长的机会更多了,比一般的夫妻来得多是我其实还蛮厉害的你们会推荐夫妻一起合作吗,你这么说还是比较不好才可以,不然就走向分裂。
142
00:23:29,733 – 00:23:37,367
Jessica Yu 基本上我觉得如果夫妻有共同的事业,那是好的对啊。
其实我是比较推荐夫妻真的。
143
00:23:37,467 – 00:23:38,567
Fairchild OK,你这么想吗。
144
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Peter Tu
我觉得这是一个不是一定要做什么生意,其实很多或者是对应该要找对。
145
00:23:48,400 – 00:23:50,667
Fairchild 是又更紧密的一个感觉。
146
00:23:50,667 – 00:23:55,300
Peter Tu
对不对真的两个人合作,可以制造一个东西是大家可以看到的。
147
00:23:55,300 – 00:24:04,233
Jessica Yu
一个合作过程夫妻他是会有爱在里面,你会在一个事业上或生意上看到阴柔的一面。
148
00:24:04,233 – 00:24:27,133
Peter Tu
所以我觉得每一天在其实在一个有系统性的体制下去讨论会更成功,因为往往有时候所谓的争吵是因为每一句我们有系统的用一个系统我们今天讨论这个几套笔记要对这个还是要对不能只是用嘴巴。
149
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Fairchild 那么其实你们现在对自己的这个你们做菜算是棒吗,如果要讲,它还算简单,讲的就是把对不对,但是里面算是有不同的服务。
有头发的你把单一美的你没有比较重视哪一块吗。
150
00:24:39,867 – 00:25:05,033
Jessica Yu 目前我们是比较重视,美容跟医美这方面,因为这是一个趋势吗人会以为头发只是不同的部位,其实不是的。
因为人除了脸上的皮肤跟头皮其实是连接连接在一起的,所以呢,常常都说OK,如果你的皮肤要紧实,就是跟头皮有关系,你真的要用好对我。
151
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Fairchild 就是我当年就是像马尾绑,就像那个。
152
00:25:07,833 – 00:25:10,333
Peter Tu 样子哈本来黑色。
153
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Jessica Yu
礼服嘛,但是你同意你的膝盖有没有保养好的话,它也会影响你的会有的。
154
00:25:17,400 – 00:25:25,233
Peter Tu
时候其实一个很简单的问号你染头发那些店里面,放着你丈夫不孕。
155
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Fairchild 我不想染成咖啡色的点。
156
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Peter Tu 没有了,而且那个东西碰到你的皮肤一定有害。
其实很多人就开门口嘛,总不能碰到头对对对对,所以好像很渴望他们他们就慢慢慢慢熟悉你的你的对,因为你自己在家内化,那一定很多人难道对就是不好,因为会让你的头皮老化非常情况,就等于,你把这些染料放在你的正常。
157
00:25:52,400 – 00:25:58,300
Fairchild
头发老化比方说头发遮住看不见,但是以后要少反正对啊对啊,因为我们现在看到。
158
00:25:58,400 – 00:26:02,700
Jessica Yu 的话其实会会影响到皮肤肌肉的松弛。
159
00:26:02,867 – 00:26:04,300
Fairchild 下斜。
160
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Jessica Yu 真的,因为他只是。
161
00:26:05,133 – 00:26:06,400
Fairchild 觉得让人好紧张啊。
162
00:26:06,500 – 00:26:17,167
Jessica Yu
同样一块皮,所以就现在我们就是一直在专研就是头皮的保养跟头发的赋予,所以在头发这一块我们一直在增加。 这一方面的。
163
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Peter Tu 就是最近我们在用的那个对。
164
00:26:21,767 – 00:26:22,833
Fairchild 了现在,这个时候。
165
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Peter Tu
很很排毒,它真的是一个一个的对你的人,因为它本身是。
166
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Fairchild 淋巴在头嘛。
167
00:26:33,000 – 00:26:34,367
Peter Tu 它那里很多线路。
168
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Fairchild 我想是。
169
00:26:35,467 – 00:27:05,900
Peter Tu 还走很多呢? 而且也很多是到位的,跟你脚底按摩的试到很多对你有很杰出的。 这些关系呢?
在我们的领域就是说我们可以选择不做指甲不做头发不做一些太过,我们只是想表达至于用什么方法变漂亮,我们的是怎么不是说一定只做头发,一定只说对只要健康自然美丽的心。
170
00:27:05,933 – 00:27:09,367
Peter Tu 多一点减多点。
171
00:27:09,433 – 00:27:28,000
Fairchild 精,我们刚刚在日的一段访问当中,我们发现你们的理念里面存在着非常多的信仰不是美乐家的。
这种,而是这种的就是你们有自己的一些想法,想传达那么对你们自己的思考,你们有什么粮食收购或是长远的规划吗。
172
00:27:28,100 – 00:28:17,200
Peter Tu
其实我们是否知道我们可以看到我们传达的东西其实不是来自我们的就是来自我们祖宗的那在Pebble这是我们人事部门的一部分,我们是用了孔子的大学的理论,因为自我学习最终如果要平天下,一定要治理好自己家庭传承,我们自己说,如果我们一点点苏格拉底们都解决不了,我们怎么管理一个团队没可能的那同样的每一个不同文化背景进来我们社会背景,他必须要了解我们背后的原动力是从我们祖宗带来的智慧,我们这个智慧你你如果你觉得很出土了,几千年嘛。
173
00:28:17,267 – 00:28:18,000
Fairchild 就OK了。
174
00:28:18,000 – 00:28:41,733
Peter Tu
这样子,但是没有土的这是宇宙真理,他们做人做了那么久,实验过了这个方法行得通,我们想试试看我们每一次做你做头发做任何你养生的东西,你目标是什么那个灵性是什么是很抽象的,那我们就想每个团队在那种精神下去服务。
175
00:28:41,800 – 00:28:48,267
Fairchild
其实比你今天有多少你们的客人进去会不会总算没有感受到你想传达的东西让我很。
176
00:28:48,267 – 00:28:50,567
Peter Tu 失望啊,不用清楚表达其实。
177
00:28:50,567 – 00:29:14,733
Jessica Yu 是那个团队怎么去表达,让他不用讲。
这些但是他的因为为什么会有那些老祖宗的智慧那些灵性,因为他如果你把团队训练到那个那个地方,你就自然感觉到爱其实做再多的那些智慧,就是你怎么去把它表达在人与人的沟通里面,所以当你感觉很好。
178
00:29:14,733 – 00:29:23,867
Jessica Yu
的话,那你当然知道我们我们中国人最多就是会讲人情味的,那这就是人情味。
179
00:29:23,967 – 00:29:30,900
Peter Tu 我觉得这也是我们一直在去关怀的是一个很多不同。
180
00:29:30,900 – 00:29:33,033
Fairchild 种族,这也是蛮蛮有趣的一个。
181
00:29:33,067 – 00:30:03,800
Peter Tu 去欧美比如说一个英国老太太对面的就她过来。 她看到我们她可能我们是我她唯一认识的一个嗯,可能其实是那我们。
这个中国又有不是那种,我们会给她解释解释有机会就解释有没机会,有不认识几年了,对我们都很多其实对不起的慢慢慢慢慢慢她跟别人聊起来就说中国还不错再。
182
00:30:03,800 – 00:30:04,900
Fairchild 来那之前。
183
00:30:04,967 – 00:30:09,200
Peter Tu 的介绍,我们贡献了一个良好印象。
184
00:30:09,300 – 00:30:13,467
Jessica Yu 所以我们在做的是行为艺术就将这个。
185
00:30:13,700 – 00:30:16,067
Fairchild 行为艺术就是等那边,你们干嘛。
186
00:30:16,133 – 00:30:16,567
Peter Tu 要没。
187
00:30:16,600 – 00:30:19,567
Fairchild 做美术馆。
今天喜欢艺术我真的觉得你们这一次。
188
00:30:19,633 – 00:30:40,300
Peter Tu 这里面是一出来,有真的的。 在问你要说那种精神进来就没有什么必要了。
没有人会来对我们来简单就剪头发就是美容对的,但是所以最后做到可以离开可以带走一些。
189
00:30:40,400 – 00:30:41,833
Fairchild 愉悦的感觉。
190
00:30:41,933 – 00:30:43,367
Peter Tu 那是很珍贵的。
191
00:30:43,467 – 00:30:50,033
Fairchild 请问你们有想要开分店吗。
角度来说到最后总总会有想要扩大的一些事情。
192
00:30:50,100 – 00:30:54,200
Peter Tu 有一直以来,我们就想先把第一个细胞做好。
193
00:30:54,300 – 00:30:55,700
Fairchild 做好啦,已经好啦。
194
00:30:55,800 – 00:31:30,033
Peter Tu 美好吗,好像是我我们很特别,因为过去几年呢?
就是刚好是一个自己名字中的,有不单指一个国家,但也有也有其他对对对发展得还不错的很多人想移民的国内,这几年是很多人出门,但是还没真正遇到一个觉得有些觉得,他就是想做什么有时候可能会走偏门,因为我们做这一行之中有机会误会了。
195
00:31:30,100 – 00:31:32,967
Peter Tu 整个市场你生产小一点。
196
00:31:33,033 – 00:31:33,600
Fairchild. 的。
197
00:31:33,667 – 00:31:46,300
Peter Tu 东西,你就不用太介意,什么都不用谈了。
因为可能我们的伟大是祖宗的那个背包吧,但是始终不够遇到不适合的我们。
198
00:31:46,300 – 00:31:48,067
Fairchild 怎么说根本没办法谈下去的。
199
00:31:48,067 – 00:32:11,767
Peter Tu
人就是所谓的道不同不相为谋走不下去了,那情愿失去那个机会,希望找到合适的四个人一起发展,把我们中华民族的精髓用这个方法带给每一个人我我所谓的中华民族也是一也是我们这个玩了三十几年,你的。
200
00:32:11,767 – 00:32:12,900
Fairchild 认知了对。
201
00:32:13,000 – 00:32:18,133
Peter Tu 现在那天我就跟Kaws在闲聊。
202
00:32:18,233 – 00:32:20,700
Fairchild 讨论就是你们的三个说法的。
203
00:32:20,700 – 00:32:51,333
Peter Tu 人跟我们是类似,他很有趣。
我说不过你印度非常好,你现在还会留在温哥华吗,他说不会了,如果我出生的地方发展得好,我一直在想我会不会在温哥华等我这我们既然在温哥华有这些沟通了,你应该就是要把这些东西传达出去了,所以我跟我说,你就是有流浪在海外一个负责传达信息的一个印度呢?
204
00:32:51,400 – 00:32:58,133
Peter Tu
他也是因为这样子,他不去写他其实不是制作稿子的,他是每天画一个小时。
205
00:32:58,200 – 00:33:00,667
Fairchild 对我记得,他是住遥远的地方的。
206
00:33:00,800 – 00:33:15,600
Peter Tu
他就不想去想他跟我们的理念是一样的,他他是自己本身,印度也有一些他需要正视的一些问题,那我们从这个中间我们的4年合作了不错。
207
00:33:15,667 – 00:33:19,900
Fairchild 我令人好奇问题啊。 觉得请问你们在打广告吗。
208
00:33:19,967 – 00:33:21,400
Peter Tu 我们其实。
209
00:33:21,500 – 00:33:22,600
Jessica Yu 真的没怎么打。
210
00:33:22,600 – 00:33:26,233
Fairchild 其实OK就是彼此不需要的情况下就不打。
211
00:33:26,333 – 00:33:47,800
Jessica Yu 这个他是口碑的,但是口碑在刚的时候,当然会需要接触一点广告,但你把口碑做好的话,那自然而然的话就比较容易。
但是我们唯一会打广告的平台就是大家都知道那很多人对我也有产生不同的误解。
212
00:33:47,900 – 00:34:07,267
Fairchild 对像我就有啊,因为我这行我以前买过好几部炮然后就没有用了那个就丢了。
脑袋然后就把钱换我是没差啦,但是我想说怎么回事就是因为我听到的说法是说公平真的筹很多大家在平台上的那些商家,因为美德赚的只是让大家知道这个生意的存在是这样吗。
213
00:34:07,333 – 00:34:17,567
Peter Tu 根本是一个蛮有趣的平台呢?
第一个一个法律角度,我必须要讲好话,这是我跟他的合同和。
214
00:34:17,600 – 00:34:20,400
Fairchild 合同,当然当然你讲合作,怎么能说。
215
00:34:20,467 – 00:34:26,967
Peter Tu
其实是因为大家对他不好影响是用错了,就等于把刀也可以做一顿很好的。
216
00:34:27,200 – 00:34:29,667
Fairchild 你说身为消费者用作为商家的。
217
00:34:29,667 – 00:34:43,833
Peter Tu
商家宣传的商家其实在用应该要分清楚两个问题,你是要宣传,还是要找顾客跟宣传,你是你不能控制是给谁听到的吗。 你宣传的运动员。
218
00:34:43,900 – 00:34:44,967
Fairchild 但是好坏也不。
219
00:34:44,967 – 00:34:46,400
Peter Tu 知道不知道经过。
220
00:34:46,533 – 00:34:48,967
Fairchild 就是烂桃花那类的讲对。
221
00:34:49,033 – 00:35:20,267
Peter Tu 有时候我们讲最好,不过不是说只卖咖啡啊。
我是卖卖货,每个人都喜欢进来问一问其实我还有很多不同的性格,有些人就是来想你要变对,所以那你是我们一般这4年每年都是的,而且我们也同样我们在卖的倍是正常的三十六倍,但每个月我们都会有二十个。
222
00:35:20,300 – 00:35:46,133
Peter Tu 可是因为我们不用不用接电话,因为一天打一百个的运营成本,所以我们用它对我们失礼不礼貌小事情特别斤斤计较记住稍微分类一下,那是不是顾客一定要表现怎么样其实不用因为我们在过滤的时候就说好,你是吸引很多人来。
当我们是导向有些人不做。
223
00:35:46,200 – 00:35:50,633
Fairchild
但是至少你是要给他做完他仍然买,那你就让他做,但是真正的。
224
00:35:50,633 – 00:36:11,200
Peter Tu 留住不觉得不好意思,这是真的吗。 当我们的机制已经满自动化的呢?
目的呢,就是给团队,也知道你的责任也是找最好的关系,你真的值得真的是为了我们这个真正的去想发展好。
225
00:36:11,267 – 00:36:18,633
Fairchild
然后为那些那些你知道我是所谓的不好的客户他们的灵魂就是很需要被就是好,对不能存在不好。
226
00:36:18,700 – 00:36:19,200
Peter Tu 不适合。
227
00:36:19,200 – 00:36:26,233
Fairchild 所以不适合你在跟他花时间,也就是白搭是不是啊。
因为那个点还没有通还没搭上线。
228
00:36:26,467 – 00:37:05,167
Peter Tu 除非你是可能是你的什么等等。
很多人真的没有人带了,但是我们每一个青年都是气质型的,有一些是人性格完全符合,但他不懂的技术,我们一直讲,这是他亲自教了好几个非常成功,慢慢从基本的他们都懂得怎么去做的更多拍个照等等的对,那有一些有一些所谓的顾客,他进来了,他可能对于我们团队的一个精神会有影响,他的行为等等。
229
00:37:05,267 – 00:37:11,800
Peter Tu
这很多很多小细节是有挑剔的,这都是与人与人之间的交往的。
230
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Fairchild
其实,这也你们爱的表现啊,所以真的是把因为有一些比较来者不拒的商家是没有在珍惜自己保护。
231
00:37:19,267 – 00:37:20,200
Peter Tu 自己的孩子。
232
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Jessica Yu
对不对对他在我们这个美容行业,若来者不拒那会有一些误会的产生。
233
00:37:26,900 – 00:37:53,533
Peter Tu
那这个我想引用一下,我以前也写了一讲座,你陪我专门负责投诉的一些其实,我所被一个公司的投诉部门都知道很多团队的时间都花在这些无理取闹的顾客上,调解纠纷分析,这些无理取闹的顾客,你就算给他所有的水,他也不会开心的。
234
00:37:53,733 – 00:37:55,500
Fairchild 这些人就是生活不开心吧。
235
00:37:55,500 – 00:37:58,733
Peter Tu 他的不开心就是他的武器。 讲的简单对。
236
00:37:58,933 – 00:38:00,600
Fairchild 然后带来乱杀别人。
237
00:38:00,667 – 00:38:25,000
Peter Tu 才会说你要你免费。
嗯,最后还是要上你的5500了,我们都是有心情上网看一看,我们也是很多人家的,也很多那种,因为给他用一种方法,他买不进来,因为要等很久,他就开始骂了,那这种结果。
238
00:38:25,100 – 00:38:26,467
Fairchild 就不见了。
239
00:38:26,533 – 00:38:30,767
Peter Tu 但是当你在网路上人为制造很多,这种不理你。
240
00:38:30,933 – 00:38:34,067
Fairchild 你很容易躲在键盘后面谁都敢大声。
241
00:38:34,067 – 00:38:42,233
Peter Tu 说话,但我很感谢。
2017年当上了之后,大家对真实更不真实的对。
242
00:38:42,300 – 00:38:43,067
Fairchild 谢谢他的。
243
00:38:43,100 – 00:38:50,833
Peter Tu
心情其实每个人对网路上所有资讯都有一种迷失,更。
244
00:38:50,933 – 00:38:53,000
Fairchild 有大家现在比较远一点的了。
245
00:38:53,100 – 00:38:53,933
Peter Tu 我们还有。
246
00:38:54,067 – 00:38:59,733
Jessica Yu 一个蛮出名的例子就是在3年前吧。
摆玻璃的例子。
247
00:38:59,800 – 00:39:03,100
Fairchild 你们你们店家被剥皮吗。 对发生什么样的事情。
248
00:39:03,100 – 00:39:18,500
Jessica Yu 但是因为这个玻璃带来很多包括啊,就是很多认识,我们包括把那些英国的拉伸盖的那个评审带来。
我认为给我们班,每个讲三个讲了2年。
249
00:39:18,567 – 00:39:49,767
Peter Tu 才是英国的一个很大的出版社。
负责人KobeVictor他是其中一个Business,他是出一个自传不该死的作文,也是放在那个AppleWatch一点的人看世界不同的课程,他就找到北美有五家Final最后是我们讲了更多的细节的做的坏事啊,还有找找一个假期过来等等的他也测试我们的服务啊等等,那是。
250
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Fairchild 在你们不知道的情况下。
251
00:39:51,300 – 00:39:59,600
Peter Tu
不是很知道,但是因为我们也蛮有经验,就是听起来,就觉得怎么那么多东西就想。
252
00:39:59,700 – 00:40:00,500
Fairchild 一般的顾客。
253
00:40:00,500 – 00:40:13,733
Jessica Yu 刚进来的时候,他也问我你说你怎么看到他说你们网上的人有没有好那个呢?
我的要亲自来,他说我就想来看,我只是来旅行社想来试试看,所以。
254
00:40:13,767 – 00:40:16,067
Fairchild 这是危机就是转机的一个。
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00:40:16,167 – 00:40:40,767
Jessica Yu 案例,很多生意就会说就是怕得罪了客人,怕被上面写了。
然后就一直觉得说有时候打一些无理的要求,那这无理要求会影响到你客人的接触到更深的影响,到你们就是团队的信心,所以都会觉得我不敢讲可能是酸的吧。 对呢?
256
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Jessica Yu 所以我们经过那一次,他可以说说看我们。
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00:40:43,500 – 00:41:21,367
Peter Tu 错误其实来来去去就是你不想有客人来了对与错永远在网路上一定是只有个性什么意思呢? 网路是特色对我们真正的实在的是没有什么的,我不想给团队的我们在网路上一套做事情是当然不行是一模一样的。
那不过你被人不尊重,或者在有些情况下,你觉得那这些都应该是要把他正式的团队才会觉得开心是的,还有重点是我们的。
258
00:41:21,367 – 00:41:50,600
Peter Tu
顾客群真的顾客群,他才会开心对,因为他也不想见到这么多类型的一种类型的人进来的这个是一个过滤的,你问你从生意角度,但我也希望立刻训练跟请到很多人去见所有的,但是找不到适合的团队找不到适合的合作者就等于我情愿不要这是一样的想法。
259
00:41:50,700 – 00:41:56,300
Fairchild
这个宇宙会给你们的耐心维吾尔你对不对会等到对的人的。
260
00:41:56,400 – 00:41:59,267
Peter Tu 地点找不到我等不到。
261
00:41:59,267 – 00:41:59,800
Fairchild 那就这样。
262
00:41:59,800 – 00:42:03,633
Peter Tu 了想要发展,那我们内心很快有我们自己就没有。
263
00:42:03,700 – 00:42:06,700
Fairchild 事啊,就就真的等不到。
你们就现在这样也没有什么不好吧。
264
00:42:06,933 – 00:42:29,167
Peter Tu 对不对这样对不对,反而更专心的把我们的系统跟对是的。 你刚才提到规划那个我觉得小生意最困难的,其中一个就是要领悟到所有不同的系统的联合。
其实这个我觉得不需要那么抽象,我觉得应该有人出来,把这个明确的告诉人家。
265
00:42:29,233 – 00:42:33,300
Fairchild 这样不就人家就会轻而易举变成你的对手吗。
就是这个不是讲。
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00:42:33,300 – 00:43:05,700
Peter Tu 我觉得我们之间,你说你我觉得有点孤独哈哈,真的吗,根本没有很多人就不见了。 我们呢? 我们是同行呢?
因为真正懂最好你没有那种服务精神做不到有点像护士医生,那我们看到同样的很多也是就是说自己开个小店就是自己很辛苦的嗯,那我是觉得在系统方面会可以帮助更多,他们更专心做好那个不是竞争。
267
00:43:05,767 – 00:43:07,400
Fairchild 你打算怎么帮他们。 如果如果。
268
00:43:07,400 – 00:43:17,133
Peter Tu
有很多方面吧,就是因为你你也听过做小生意,要被舍弃对了你对会计要懂还有什么好的要懂。
269
00:43:17,200 – 00:43:22,267
Fairchild
这个感觉,你可以就是你这样听着就很像可以做那个不是说。
270
00:43:22,333 – 00:43:23,800
Peter Tu 的分享,就完全。
271
00:43:24,000 – 00:43:25,633
Fairchild 有机会分享的话你很愿意。
272
00:43:25,633 – 00:43:34,867
Peter Tu 的分享你,而且我们更个人的从分享。
这个自己也会得到很多的幸运。 整个帮助到自己又想通了。
273
00:43:34,933 – 00:43:51,033
Fairchild 谢谢今天非得跟来自跟我们酒店的听众朋友分享这么多非常非常的感谢。
你们如果有最后一句想要带给大家你们的简单的信念,想要再传达更出去的。 不管是BOSS来讲还是下方,真的想传达最后一点。
274
00:43:51,100 – 00:44:07,600
Peter Tu
我们有一个门门是我们自己形成的一个心理念一个经文对我们来说遇到困难困难,我们都要想到这一句话跟你分享的只有英文版。
275
00:44:07,667 – 00:44:08,367
Jessica Yu 看翻译。
276
00:44:08,600 – 00:44:45,800
Peter Tu 好的门,我们这个门是如此打开Uber的一封信的威力,我也简单说第一次用中文写,凡是我们做这一行的有一个语言,就是用手传达的你的手。
不管行人有感觉的那你这个手关心的人就从你的心里面开始是我这个做不的,根本就是一个苦力,或者他不尊重行业,这也是让很多人对这行迷失了,因为有的。
277
00:44:45,867 – 00:44:49,400
Fairchild
就觉得烦就就是分工的弄来的就是就是帮,你把你要做的,你做好。
278
00:44:49,400 – 00:45:07,533
Peter Tu
就是了他没有进步,那你的维护处理就是我们希望用不同的方法让人生的这个到每个人都有不同,没有没有什么一定的你回家开心你自己得到的我们要怎么样。
279
00:45:07,600 – 00:45:30,400
Fairchild 对我觉得是还蛮伟大的里面,我们有普遍的讲说好像是很外表的行业,找到了那么内心自我的东西,对不对人生这外到内的的这一次感谢。
你们在节目当中跟大家分享这么多祝福,你们能够创造各种角色都是对的人,不管是可以一起合作的或是顾客来讲谢谢你们谢谢。
280
00:45:30,500 – 00:45:35,500
Fairchild. 小伙子的笑,最近就已经。
281
00:45:35,600 – 00:45:36,433
Fairchild 去想象。
282
00:45:36,433 – 00:45:39,600
Fairchild. 今天的新闻在这儿的时候。
283
00:45:39,600 – 00:45:49,400
RADIO ADS 我也都觉得笑,都是非常值得的。 因为时间的。
284
00:45:49,500 – 00:45:56,400
Fairchild. 关系也好的你。
285
00:45:56,500 – 00:46:46,967
RADIO ADS
也是在我身边也要到那样子的,你自己我觉得年轻人的的,你自己的媒体不要随便的希望你带来的是在路上要好好爱,自己让。
286
00:46:47,067 – 00:46:48,000
Fairchild. 你安稳的。
287
00:46:48,000 – 00:46:53,433
RADIO ADS 成长对于。 这个研究昨天的早上在。
288
00:46:53,433 – 00:46:54,367
Fairchild. 这个时候。
289
00:46:54,367 – 00:47:02,667
RADIO ADS 我一直都在稳步的走向一个属于自己的这个环境。
290
00:47:02,733 – 00:47:06,633
Fairchild. 走自己。
291
00:47:06,700 – 00:47:43,867
RADIO ADS 的走有效率。
我对自己有自己新的对有的一边担心的是爱自己。
292
00:47:43,933 – 00:48:07,600
Fairchild. 哎呀,但是真的时间已经是十四点。
293
00:48:07,700 – 00:48:59,500
RADIO ADS
你看自己也在摸索,你要的一天的样子的你自己活一天的年轻的样子,你自己我自己的样子会自己有很多,我从来没有的经验,我自己要虽然他是一代一代,我自己。
Table of Contents
ANNOTATIONS
The Cocreating Spirit in the Selfology Supefamily 自我學中的共創精神
By Mx Jessica Yu and Mx Peter Tu, selfology
Interview Aired Lived on FM 96.1 on Feb 5th, 2020
This Page is First Published on June 10, 2023
This Page is Edited on June 10, 2023
Dear all,
After three years…
Explore the transformative power of the Cocreating Spirit within the Selfology Supefamily Φ 自我學中的共創精神.
We are continuously improving the translations from Chinese to English, and you can now enable CC Closed Captions to view them as subtitles. Please feel free to ask questions and provide suggestions.
For an enhanced viewing experience, we recommend visiting the “Spirit” page below, where you’ll find chapter features and a Vimeo video review link that allows you to provide specific feedback. This serves as our internal guide for progress.
Feel free to ask and suggest away.
Day by Day, every day.
Mx Peter Tu
On a #rainy and #windy June day in #Vancouver #Canada
ANNOTATION TAB A
自我學中的共創精神
#SelfologySuperfamily
#CoCreatingSpirit
#自我學中的共創精神
(Chinese translation of “CoCreating Spirit in Selfology”)
#Selfology自我生態
(Chinese translation of “Selfology Self-Ecology”
自我學中的共創精神
#SelfologySuperfamily
#CoCreatingSpirit
#自我學中的共創精神 (Chinese translation of “CoCreating Spirit in Selfology”)
#Selfology自我生態 (Chinese translation of “Selfology Self-Ecology”)
#FairchildRadioInterview
#Radiointerview
#加拿大創業精神
#創業指南
#創業訪問。
#創業電臺訪問
#創業夫妻訪問
#創業家庭訪問
#entrepreneurship
#GranvilleStreet
#VimeoReview
#ExploreComments
#JourneyOfSelf
#ebmb
#selfology
#earth
#body
#mind
#beauty
Day by Day, every day.
On a #rainy and #windy June day in #Vancouver #Canada
Dear all,
After three years…
Explore the transformative power of the Cocreating Spirit within the Selfology Supefamily Φ 自我學中的共創精神.
We are continuously improving the translations from Chinese to English, and you can now enable CC Closed Captions to view them as subtitles. Please feel free to ask questions and provide suggestions.
For an enhanced viewing experience, we recommend visiting the “Spirit” page below, where you’ll find chapter features and a Vimeo video review link that allows you to provide specific feedback. This serves as our internal guide for progress.
Feel free to ask and suggest away.
Day by Day, every day.
Mx Peter Tu
On a #rainy and #windy June day in #Vancouver #Canada
OTHER BOOKMARKABLES
When We Fail: How a Dropped Camera Taught Us About Hope, Faith, and the Beauty of Messing Up
When things fall apart (or into the
Space J at Selfology Granville & 41st Vancouver
You are a flower of wonder and delight<br