Dear Guest,

At Selfology, we prioritize a smooth and effortless booking experience for your self-care journey. Our dedicated Selfology Reception (SR) team is here to assist you every step of the way.

Step 1: Submit Your Appointment Request (AR)

Share your preferred date, time, and service with us. Feel free to make changes and reschedule your ARs using selfology.co/booking (or selfology.janeapp.com). We’ll then send you Tentative Booking (TB) emails tailored to your preferences.

Step 2: Confirm Your Tentative Booking (TB)

Review the TB emails and reply to the one that best suits your needs. If you receive multiple TBs, please ensure you respond to the email with the correct date, time, and service name.

Step 3: Receive Your Final Confirmation

Upon receiving your TB confirmation, we’ll perform a final availability check and send you a final confirmation email.

Note: the final confirmation email subject Line has no “AR” or “TB” prefixes to the Selfology Treatment name, and the body of the email has details of the service instead of Booking Instructions. This is the Final Booking Confirmation Email that confirms your Selfology Reservation.

Please note the following:

• Our booking system will text you via (604) 239-6204 with automated information. This is a no-reply number.
• For additional requests or to book something not listed in the AR, write to love@selfology.com or SMS us at 604-733-7776.
• Two reminders will be sent: one two days before your appointment and another the day before, via email or SMS if you’ve opted in.
• Each AR automatically adds you to our active Waitlist. We’ll keep an eye out for other matching spots.
• For rescheduling or cancellations, complete the form at selfology.co/reschedule two days prior to your appointment.

We look forward to your other curiosities at love@selfology.com.

Warmheartedness,

The Selfology Superfamily

Helpful Links:

• selfology.co/Booking
• selfology.co/Reschedule
• selfology.co/Guide (for the AI-Powered Selfology Guide)